Desktop Support
Job Title : Desktop Support
Location : Memphis, TN : : Onsite
Duration : (Contract)
Essential Responsibilities :
Must to have : -
- Minimum High school Diploma.
- Experience in tickets managements, requirements.
- 2+ years experience with end user support, Desktop, Laptop, Printers, VC Rooms, Mobile
- Experience with management
- English mandatory.
- Structured cabling notions.
- Experience in data center management (maintenance, equipment removal, IMAC).
- Focus on customer service.
- Must be available to work afterhours, during weekends, holidays, etc.
- Must be a person with good organization, to follow up on their tickets, coordinate scheduled activities, assist with change requests, generate process documentation.
Good to have : -
- ITIL desirable experience or certification
- Basic knowledge of Windows servers
- Basic to intermediate networking knowledge (have certification or training)
- Structured cabling notions
- Experience in change requests.
- Notions of virtualization environments
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.
All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.
We promote and support a diverse workforce across all levels in the company.
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