Assistant General Manager - Makers Union

Job Description

Overview

We are seeking a dynamic and motivated Assistant General Manager to join our team at Makers Union . As the Assistant General Manager, you will play a crucial role in assisting the General Manager in the day-to-day operations of the restaurant, ensuring the highest levels of service and guest satisfaction.

Competitive Benefits :

• Comprehensive Health / Dental / Vision coverage
• Generous Paid Time Off
• 401(k) with a 4% company match
• Short and Long-Term Disability coverage
• Tuition Reimbursement program
• Employee Referral Program
• Pet Insurance
• Discounts : Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

Responsibilities

• Support the General Manager in leading and supervising the restaurant staff, including training, scheduling, and performance management.
• Interact with guests to ensure exceptional service, address concerns, and enhance their overall dining experience.
• Assist in overseeing daily restaurant operations, including inventory management, procurement, and maintenance of equipment and facilities.
• Foster a positive and cohesive work environment, promoting teamwork and professional growth among staff.
• Contribute to financial success by monitoring expenses, revenue, and profitability, and implementing cost-saving measures.
• Maintain high-quality standards for food and beverage preparation, presentation, and service.
• Ensure adherence to health, safety, and sanitation regulations and company policies.

Qualifications

• Previous experience in a supervisory or management role within the restaurant or hospitality industry is preferred.
• Strong leadership and communication skills, with the ability to motivate and mentor staff.
• Exceptional customer service skills and a genuine passion for creating positive guest experiences.
• Proficiency in restaurant operations, including inventory management and financial reporting.
• Knowledge of health and safety regulations and commitment to upholding them.
• Flexibility to work evenings, weekends, and holidays as needed.

Who We Are :

It all began with a simple question what would a modern pub look like today if it were designed around the idea of inclusivity?

We started with our products : Craveable food crafted with local ingredients whenever possible. Destination drinks that showcase our best local makers (breweries, distilleries, roasters + wineries).

A fun and approachable menu with new twists on familiar classics alongside travel-inspired dishes that represent our local area’s diversity.

We designed Makers Union with you in mind. It’s your place to watch the game and enjoy a beer at the bar or catch up on work with a coffee in the lounge.

It’s your place to meet up with your work crew during the week or brunch with your BFFs on the weekend. It’s a place where you can roll solo on our outdoor patio or roll deep with your family and friends in our dining room.

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. With a commitment to excellence and creating positive experiences, we provide hospitality, full dining and quick-service restaurants, campus dining, diversity consultation, facility operations, and maintenance management.

Our core mission is to provide a positive experience to every relationship we are involved in : one guest, one client, one team member at a time.

As a fast-growing company, we have a growth plan to more than double in size over the next three years. Our focus on purpose, people, and performance drives us to give back to our communities, celebrate diversity, do the right thing, treat people with respect, and serve the highest quality food with world-class service.

• Purpose
• Give back to our communities
• Celebrate diversity
• People
• Do the right thing
• Treat people the way you want to be treated
• Always do your best
• Be accountable for our actions
• Performance
• Serve the highest quality food
• Provide world-class service
• Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.