Accounts Receivable Representative

Job Description

Job Description

Are you ready to take charge of your financial career? Join our team as an Accounts Receivable Representative and become a crucial player in helping our company achieve its financial goals. As the primary point of contact for delinquent client accounts, you will utilize your exceptional customer service skills and tenacity to collect payments and resolve invoicing issues. Your ability to navigate through challenging situations, provide timely follow-up, and foster strong relationships will be key to your success. If you are a goal-oriented team player with a knack for problem-solving and a passion for customer satisfaction, this opportunity is perfect for you. Join us and make a positive impact on our bottom line while advancing your own career journey.Don't miss out on this exciting opportunity! Apply now and become an integral part of our dynamic Accounts Receivable team.

Position Summary :

Responsible for the collection and resolution of delinquent client accounts. Work with clients to resolve invoicing issues or arranging payment for past due invoices. Provide a high level of customer service and assist in resolving problem accounts and client complaints. Interface with internal and external clients.

Essential Duties and Responsibilities :

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "other related duties as assigned" :

• Review aging reports and initiate calls to clients with past due balances to arrange for payment.
• Resolve client disputes and research account discrepancies.
• Manage A / R accounts by minimizing the dollars over 60 days.
• Resolve billing issues that have resulted in delinquent payment.
• Provide timely follow-up with clients when expected payment has not been received.
• Establish and maintain excellent working relationships with internal and external clients.
• Prepare credit, adjustment, or customer refund documentation for account resolution.
• Examine credit reports for extending credit to new clients.
• Escalate difficult collection situations to management promptly.
• Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.
• Other related duties as assigned.

Qualifications / Requirements :

Education / Experience :

Supervisory Responsibilities :

Work Conditions :

The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off.

Why Work for Us?