Junior Sales Engineer
JOB DESCRIPTION : Junior Sales Engineer / Solutions Consultant
We believe most, if not all, human-to-machine interactions can be automated for the greater good of our customers and their employees.
Most, if not all, digital experiences today will eventually manifest as conversational interactions and truly transform the way enterprises interact with their key stakeholders : customers, partners, and employees.
We also believe that we play a critical role in making these interactions simple, natural, and efficient by harnessing the power of automation.
We, at Kore.ai, achieve this with unsurpassed innovation in Natural Language Processing (NLP) to deliver the next generation virtual assistant creation platform, experience delivery platforms, and vertical and horizontal industry-specific solutions.
At Kore.ai, you will enjoy success, develop your professional skills and allow your career to thrive within a fast-growing business that is expanding its global team.
POSITION / TITLE : JUNIOR SALES ENGINEER / SOLUTIONS CONSULTANT
Our Solutions Engineers will work with and learn from a variety of technical leaders within Kore.ai to ensure they fully understand how to represent our technology, answer questions related to the competition, talk about the NLU / AI landscape and why we’re differentiated in the marketplace.
They will serve as an important conduit back into the product management team to continue to enhance the product while documenting frequently asked questions on how we address client objections.
LOCATION : ONSITE / ORLANDO, FL
RESPONSIBILITIES
Articulate our unique value proposition and technology differentiation
Demonstrate Kore.ai Platform features and pre-build Solution products
Whiteboard the solution and review architecture, performance, and scalability requirements
Collaborate with technical architects, data scientists and NLU analysts at prospective customers to explain how we deliver our solutions, products, and platform
Facilitate and drive use case workshops with prospective customers
Analyze conversational UX use cases for feasibility and value creation for the client
Prepare a high-level estimate of effort involved and skills needed from a machine learning perspective for a specific customer engagement
Work closely with product management to provide input and guidance for product roadmap and enhancements
Work closely with the delivery teams to seamlessly transition from sales to delivery activities and ensure customer success
Develop and maintain relationships with prospect and customer technical contacts
Work closely with Sales team as a technical resource & solutions consultant to pursue business opportunities
PROFESSIONAL EXPERIENCE / SKILLS REQUIRED
MUST HAVE SKILLS
1-4 years of experience in a client-facing sales engineer / presales / solution architect technical role required
1-4 years of experience participating in the sales cycle at a technology company required
Previous experience in contact center technologies (CCAAS, IVR, ITR, Chatbots, Conversational AI) preferred
Technical experience preferably sales-engineering & / or web-development experience preferred
Strong technical acumen & ability to learn new patterns, spaces and domains quickly required
Ability to understand our client’s challenging business problems and frame up a crisp solution required
Basic experience with languages such as Python, Java, JavaScript, and Linux shell scripts required
Excellent communication skills need to articulate technical capabilities to business users and business requirements to technology team / s
OTHER SKILLS :
Strong customer presence, especially with senior client executives
Approachable and someone who loves to work a room and build relationships
A consultant mindset to identify and frame customer solutions
Exceptional listener
A whatever it takes attitude, willing to put in the extra effort when needed (long hours, travel, weekends)
Strong verbal and written communication
Strong analytical and problem-solving capabilities
Highly organized, detail-oriented, and self-motivated
Able to thrive in a high-growth, fast-paced environment
EDUCATION QUALIFICATION
Bachelor’s degree in Computer Science, Engineering, or a related quantitative field required
Depending on specific professional experience and geographical location of individuals, the salary for this position ranges from $65,000 - $70,000.
Additional wage / bonus / commission and benefit details will be shared during the formal interview process for this full-time employment opportunity.
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JOB DESCRIPTION: Junior Sales Engineer / Solutions Consultant. POSITION / TITLE: JUNIOR SALES ENGINEER / SOLUTIONS CONSULTANT. Technical experience preferably sales-engineering &/or web-development experience preferred. Our Solutions Engineers will work with and learn from a variety of technical lea...
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