Job Opportunities At Great Place To Work
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Pre-Arrangement Advisors are responsible for generating sales through company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.
Job Responsibilities :
- Convert company-provided leads into sales.
- Maintain a network of customers from Company provided leads.
- Builds and maintains a network of sources from which to identify new sales leads.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions and utility of products or services to customers based on their needs.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Daily use of SalesForce or applicable CRM system.
- Attend daily / weekly / monthly calls, training, call blocks, floor time in the office or home.
- Report daily, weekly, monthly sales and appointments to Sales Manager.
- Comply with industry compliance during the entire sales process.
- Other responsibilities as assigned.
Minimum Requirements :
Education :High school diploma or equivalent.Certification / License :Appropriate Funeral Director License in Specific States Only.First 30 days of employment complete PAA Curriculum Certification Dignity University.Experience :2-5 years of Business to Consumer, Inside Homes / Remote Sales experience (preferred but not required).1-2 years of industry experience (preferred but not required).3-5 years in transferable experience.Knowledge, Skills and Abilities :Exceptional level of professionalism.Strong telephone, interpersonal and communications skills.High level of compassion and integrity.Strong "one call / visit close" ability.Must be able to multitask, set priorities and manage appointments.Experience with in-home and / or seminar based sales preferred.Proficient computer skills required, with experience working on a tablet preferred.Independent, self-reliant, and self-motivated.Excellent Customer Service Skills.Conveys information clearly and concisely in written and spoken communication.Resolves problems and provides solutions to customers in a timely manner.Time management and organizational skills.Entry level Microsoft Office Suite (Word, Excel, Outlook).Reliable transportation.Own a Cellphone.Work Conditions :
Work Environment :Work indoors and outdoors during all seasons and weather conditions.Limited amount of local and / or multiple location traveling.Traveling to customer's homes and local Business.Business casual attire is required when in contact with customers.Work Postures :Frequent, continuous periods of time standing.Sitting continuously for many hours per day.May required climbing stairs to access buildings frequently.Physical Demands :Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage.Move, push and pull up to 25 lbs.Driving to and from appointments.Work Hours :This outside sales position may require varied work hours depending on customer needs.Travel locally with the distance varying depending on the market.