Resort Contact Center Agent
Overview : $14.25 / hour
$14.25 / hour
Ages 18+. Pay may vary between position based on job responsibilities.
At Cedar Point, work is FUN! Working as a Resorts Contact Center Agent means effectively sell resort properties by answering incoming telephobne calls and online chats . You’ll also
- Answer guest questions and transfer calls to specific departments as needed.
- Answer all inbound calls for reservations, park information, and / or general Cedar Point PBX in a courteous and professional manner.
- Make guest reservations, send out confirmation emails, and cancel reservations as requested.
- Enter and maintain sensitive guest information, including initiating guest interactions, answering questions, and giving accurate directions.
Some of our amazing perks and benefits :
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and other Cedar Fair parks!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities :
Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Cedar Point . Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy.
As a member of our team, you’ll
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future. Qualifications :
- You!
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
Resort Contact Center Agent
At Cedar Point, work is FUN! Working as a Resorts Contact Center Agent. ...
Resort Contact Center Agent
At Cedar Point, work is FUN! Working as a Resorts Contact Center Agent. ...
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