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Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team MemberAaron Richards - State Farm Agent • Ann Arbor, MI, US
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Aaron Richards - State Farm Agent • Ann Arbor, MI, US
30+ days ago
Job type
  • Full-time
Job description
Benefits:
  • Life Insurance
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Aaron Richards - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

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Customer Service Representative - State Farm Agent Team Member • Ann Arbor, MI, US

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