Talent.com
Bilingual Client Service Representative
Bilingual Client Service RepresentativeArizona Humane Society • Phoenix, AZ, US
Bilingual Client Service Representative

Bilingual Client Service Representative

Arizona Humane Society • Phoenix, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Bilingual Client Service Representative

The Arizona Humane Society is looking for a dedicated full time Bilingual Client Service Representative to join our non-profit veterinary clinic at our Sunnyslope Campus and work 4 10 hour shifts from 6 : 45 AM 5 : 15 PM. If you are a talented administrative professional who is passionate about providing excellent customer service for people and their pets, please continue to read.

Work-Life Balance (Three Day Weekends!)

By joining our team, your schedule will be four 10-hour workdays with three-day weekends every week, giving you extra time to enjoy life outside of work! Your schedule will be Monday through Thursday with Friday through Sunday off. Overtime available!

Paws Up For Great Benefits!

  • Competitive salary
  • Generous PTO program
  • Up to 8 paid holidays per year
  • 401(k) with employer contribution
  • Medical, Dental and Vision Plans
  • Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
  • Discounts on veterinary services and other pet perks!

A Day in the Life :

As a clinic receptionist, you will be the first point of contact for clinic clients and their pets. Join our mission to help ensure that all pets receive care, no matter their owner's financial status. Our clinic receptionists are at the forefront of our mission as they help ensure that pet owners receive timely appointments and resources for their pets while having an excellent experience every time. Our energetic, friendly and self-motivated receptionists are responsible for greeting all customers with a friendly smile, maintaining first and last impressions in the lobby, and managing high-volume calls and appointment scheduling. Strong communication abilities, phone etiquette and excellent customer service skills are a must. A passion for helping people and pets in need is a plus!

Job Requirements :

  • High school diploma OR GED
  • One year experience in a customer service OR receptionist position. Experience in the veterinary field a plus.
  • Ability to speak fluently and write in English and Spanish.
  • Requires above average clerical skills, including legible handwriting, spelling and grammar as well as strong interpersonal and customer service skills.
  • Proficiency with Microsoft Word, PowerPoint, Excel, Outlook and Windows Explorer; able to learn other software programs as necessary.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute, ratio and percent.
  • Responsible for front office first impressions and building relationships with the clients.
  • Answers high-volume medical and scheduling calls in a timely and courteous manner, while also servicing in-person customers.
  • Maintains accurate scheduling based on veterinarian schedules and available resources.
  • Responds and appropriately handles emergency situations in a calm, professional and effective manner.
  • Creates service estimates.
  • Ensures confirmation of next day's appointments.
  • Maintains online pharmacy order requests in a timely manner.
  • Properly discharges hospitalized patients when assistants or technicians cannot perform discharges. Provides client with necessary post-operative or post-hospitalization instructions (both oral and written) and provides the client with all necessary medications.
  • Work Environment / Physical Demands :

    While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and / or move up to 40 pounds. This position requires repetitive motion involving the hands, wrists, elbows and shoulders plus good dexterity for answering phones, writing and data entry. Good hearing and vision are necessary as well as the ability to talk loudly to project over sometimes very noisy animals. The clinic receptionist handles a high volume of telephone calls, customers and animals. He / she will be exposed to large numbers of potentially dangerous, fast-moving animals. There may be occasional wet floors, animal noises, odors, and dander. Most time will be spent in a typical air conditioned and heated office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Additional Information

    The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.

    Ready to Join our team and make a difference every day?

    Please apply with our quick 3 minute job application at Careers - Arizona Humane Society

    Pre-employment background check is required.

    Create a job alert for this search

    Client Service Representative • Phoenix, AZ, US

    Related jobs
    Client Relationship Consultant 3 (Banker) - West Bell Road, AZ Bilingual Spanish & English

    Client Relationship Consultant 3 (Banker) - West Bell Road, AZ Bilingual Spanish & English

    Phoenix Staffing • Phoenix, AZ, US
    Full-time
    Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We b...Show more
    Last updated: 11 days ago • Promoted
    Licensed Financial Services Representative

    Licensed Financial Services Representative

    Charles Schwab • Paradise Valley, Arizona, US
    Full-time
    Position Type : Regular Your opportunity At Schwab, you're empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us "challenge the status quo" ...Show more
    Last updated: 6 days ago • Promoted
    Relationship Banker - Bell & 35th - Glendale, AZ - Bilingual Spanish Required

    Relationship Banker - Bell & 35th - Glendale, AZ - Bilingual Spanish Required

    Arizona Staffing • Glendale, AZ, US
    Full-time
    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right t...Show more
    Last updated: 22 hours ago • Promoted • New!
    Client Service Professional - 401K

    Client Service Professional - 401K

    Charles Schwab • Glendale, Arizona, US
    Full-time
    Position Type : Regular Your opportunity At Schwab, you're empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us "challenge the status quo" ...Show more
    Last updated: 30+ days ago • Promoted
    Work From Home - Bilingual Client Services Representative

    Work From Home - Bilingual Client Services Representative

    Global Elite Texas • Chandler, Arizona, United States, 85224
    Remote
    Full-time
    Work From Home - Bilingual Client Services Representative.Are you bilingual and looking for an opportunity to grow your career at your own pace? We are looking for goal-oriented individuals with le...Show more
    Last updated: 30+ days ago
    Work From Home - Bilingual Client Services Representative

    Work From Home - Bilingual Client Services Representative

    AO Garcia Agency • Phoenix, Arizona, United States, 85003
    Remote
    Full-time
    Are you bilingual and looking for an opportunity to grow your career at your own pace?.We are looking for goal-oriented individuals with leadership potential to join our rapidly growing company.Bil...Show more
    Last updated: 30+ days ago
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Homesite • Phoenix, AZ, United States
    Full-time +1
    In this experienced level role, you will report to the Bilingual Customer Service Manager.Your start date will be 1 / 26 / 2026. You will be the first contact for Homesite customers (advisors, clients, ...Show more
    Last updated: 15 days ago • Promoted
    Client Service Associate

    Client Service Associate

    Arizona Staffing • Tempe, AZ, US
    Full-time
    Step into the role of a Client Service Associate and become an integral part of our clients' success stories.As the primary point of contact, you'll build strong relationships with high-level execu...Show more
    Last updated: 4 days ago • Promoted
    Remote Bilingual Customer Service Representative

    Remote Bilingual Customer Service Representative

    MCI • Mesa, AZ, US
    Remote
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show more
    Last updated: 12 days ago • Promoted
    Client Service Associate

    Client Service Associate

    Bank of America • Chandler, AZ, US
    Full-time
    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for o...Show more
    Last updated: 30+ days ago • Promoted
    Retention Representative (Base + Uncapped Commission)

    Retention Representative (Base + Uncapped Commission)

    EchoStar • CASA GRANDE, Arizona, United States
    Full-time
    Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decis...Show more
    Last updated: 4 days ago • Promoted
    Client Service Associate

    Client Service Associate

    Park 66 Corporation • Scottsdale, Arizona, United States
    Full-time
    Quick Apply
    This position is ideal for someone who enjoys building client relationships, supporting business operations, and ensuring that every client interaction reflects excellence and care.Serve as a main ...Show more
    Last updated: 5 days ago
    Sr. Teller - Bilingual

    Sr. Teller - Bilingual

    Arizona Financial Credit Union • Phoenix, AZ, United States
    Full-time
    The position is responsible for serving as the cash owner, maintain vault limits, validates cash shipments, load and balances recycler machines and coin dispensers, troubleshoot machines.Assists an...Show more
    Last updated: 8 days ago • Promoted
    Client Service Associate

    Client Service Associate

    Chase • Tempe, AZ, US
    Full-time
    Step into the role of a Client Service Associate and become an integral part of our clients' success stories.As the primary point of contact, you'll build strong relationships with high-level execu...Show more
    Last updated: 30+ days ago • Promoted
    Client Service Associate

    Client Service Associate

    Jackson Hewitt • Phoenix, AZ, US
    Full-time
    We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look n...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Customer Service Specialist (Spanish)

    Bilingual Customer Service Specialist (Spanish)

    Sherwin-Williams • Gilbert, AZ, United States
    Part-time
    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto...Show more
    Last updated: 2 days ago • Promoted
    Virtual Client Services Agent

    Virtual Client Services Agent

    American Income Life AO • Phoenix, AZ, US
    Full-time
    Quick Apply
    APPLICANT MUST RESIDE IN THE U.TO BE CONSIDERED FOR THIS POSITION, ALL OTHER APPLICANTS WILL BE IMMEDIATELY DISQUALIFIED • Are you ready to join the forefront of AO’s unparalleled growth in th...Show more
    Last updated: 30+ days ago
    Fraud Client Services Representative - Bilingual Spanish

    Fraud Client Services Representative - Bilingual Spanish

    Bank of America • Phoenix, AZ, US
    Full-time
    Job Opportunity At Bank Of America.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible ...Show more
    Last updated: 30+ days ago • Promoted