IT Support Specialist

Job Description

Job Description

Join Our Team as a It Support Specialist!

✨ Why You’ll Love Working Here :

• Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
• Wellness Program & Reimbursemen t – Prioritize your health and well-being, reimbursed 120 a year!
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Generous 6 weeks of Flexible time off per year —plus paid holidays on top of that.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
• ???? Schedule : Exempt, min 40 hours per week | 8 : 00am - 5 : 00pm
• ???? Department : Information Technology, IT | Porter Hills Village
• ???? What You’ll Do in This Role :

Join our team as an IT Support Specialist! In this role, you’ll provide hands-on technical support across our organization, troubleshooting hardware, software, and network issues. You’ll assist with equipment setup, imaging, and deployment, maintain system standards, and collaborate with our technology partners and MSP. This position also includes providing user training, managing equipment purchasing, and participating in an on-call rotation.

Primary Responsibilities :

Help Desk Support and Documentation

Issue Tracking and Documentation

Project Management

Communication and Customer Service

✅ What You’ll Need :

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Ready to Make an Impact?

At Brio Living Services, we’re looking for compassionate, dedicated individuals who are ready to contribute to a supportive and dynamic team. If this sounds like you, we’d love to have you join us!

ACCESSIBILITY SUPPORT

Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at loveyourcareer@mybrio.org

BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.

Req#10259