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AEM Platform Maintenance & Support Specialist
AEM Platform Maintenance & Support SpecialistOptomi • Raleigh, NC, US
AEM Platform Maintenance & Support Specialist

AEM Platform Maintenance & Support Specialist

Optomi • Raleigh, NC, US
1 day ago
Job type
  • Full-time
Job description

AEM Platform Maintenance & Support Specialist

Hybrid role in Raleigh, NC or Dallas, TX. W2 only.

Base pay range

$40.00 / hr - $46.00 / hr

Job Summary

A global leader in consulting services is seeking a highly skilled AEM Platform Maintenance & Support Specialist to support, maintain, and optimize an Adobe Experience Manager (AEM) platform. This role requires deep technical expertise in AEM (on-prem and cloud), including experience with Sling, JCR, OSGi, Dispatcher, and associated front-end and back-end technologies. The ideal candidate will ensure the stability, security, and performance of the AEM platform, and work closely with developers, DevOps, and business stakeholders to support both day-to-day operations and long-term platform evolution.

Key Responsibilities

  • Provide day-to-day maintenance and operational support for AEM 6.5+ and AEM as a Cloud Service environments.
  • Monitor and maintain platform health, performing routine updates, hotfixes, and version upgrades.
  • Work with Adobe support and cloud service providers (AWS, Azure) to address system-level concerns.
  • Document configurations, support procedures, and best practices.
  • Communicate proactively with internal technical and business teams regarding system status, incidents, and planned changes.
  • Contribute to platform performance tuning, security hardening, and long-term scalability planning.

Required Skills & Experience

  • Strong hands-on experience with AEM 6.5+ and AEM as a Cloud Service, including core concepts like Sling, JCR, OSGi, and Dispatcher.
  • Experience configuring Dispatcher and CDN setups for optimal performance (e.g., caching strategies, invalidation rules).
  • Familiarity with CI / CD tools (e.g., Jenkins, GitHub Actions, Adobe Cloud Manager) and cloud environments such as Adobe Cloud, AWS, and Azure.
  • Solid understanding of web application architecture and best practices for enterprise CMS platforms.
  • Strong problem-solving skills and ability to work under pressure in a production environment.
  • Excellent written and verbal communication skills, with a collaborative mindset and ability to interact across technical and non-technical teams.
  • Preferred Qualifications

  • Adobe AEM certifications (e.g., Adobe Certified Expert – AEM Sites Developer or Architect).
  • Experience with Adobe I / O Runtime, Adobe Launch, or Adobe Target integrations.
  • Familiarity with performance monitoring tools and log analysis (e.g., New Relic, Splunk, or Adobe Cloud monitoring tools).
  • Seniority level

    Mid-Senior level

    Employment type

    Contract

    Job function

    Information Technology

    Industries

    IT Services and IT Consulting

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    Maintenance Specialist • Raleigh, NC, US

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