Regional Account Manager (RAM) - Phoenix, AZ

Job Description

Job Description

Description :

Job Title : Regional Account Manager

Department : Operations

Reports To : Director of National Accounts

Supervises : All field operations within the assigned territory

Job Classification : Full-Time, Exempt

Salary Range : $70k-$100k Annually

Ideal candidate resides in or around the Phoenix, AZ territory.

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES

The Regional Account Manager (RAM) is responsible for managing sales, profitability, growth, and account development within an assigned region. The RAM oversees all field team members in the territory, focusing on their training, development, and accountability. The RAM will play an integral role in the success of the organization, its clients, and professional service managers.

Key Responsibilities Include :

Business Development

• Establish, develop, and maintain business relationships with current and prospective customers in the assigned territory to generate new business.
• Conduct telephone / video calls and in-person visits to current and prospective customers to present demonstrations of products and services, highlighting how they will benefit the client. Provide initial and ongoing training and support on products and services as needed.
• Create and maintain current and potential customer profiles in our CRM software program
• Partner with the Procurement Department to develop clear and effective written proposals, quotations, and contracts for current and prospective customers. Up-sell and sell additional products / services to existing clients.
• Partner with cross-functional teams to analyze market potential and determine existing and potential clients’ value to the organization.
• Provide management with comprehensive reports on customer needs, competitive activities, and potential product opportunities, utilizing the NetSuite automation tool for weekly pipeline and forecast reporting.
• Present reports to management on a regular basis, offering insights for improvement, and communicate sales opportunities to surpass set quarterly goals.
• Review and manage the P&L (report will be provided) and attend operations meetings to discuss needs and opportunities.
• Maintain strong client relationships, addressing any concerns or issues promptly and effectively

Field Operations

Safety Compliance and Training & Development

Requirements : QUALIFICATIONS

SUPERVISORY RESPONSIBILITIES

EDUCATION and / or EXPERIENCE