Remote - Customer Service Account Manager w/ Facility Maintenance Focus
Allied National Services has an immediate need for a Customer Service Account Manager w / Facility Maintenance Focus at our corporate office.
We are looking for reliable, up-beat, assertive candidates who likes to take on significant responsibility for customer satisfaction.
This position coordinates vendor services via the phone and responds to customer service requests over the telephone to ensure that services provided meet client and company business requirements.
Duties include :
- Ensuring daily attendance of employees
- Scheduling special services over the phone
- Pre and Post confirming of special services over the phone
- Responds to emails and phone calls
- Updates CRM software
- Follow up on equipment repairs
- Follow up on service issues over the phone
- Process contractor invoices
- Locate, vet, hire and process new contractors and employees
Office Hours : 8 : 00am to 4 : 30pm Monday - Friday
Qualifications :
- 2+ years' experience providing excellent customer service and client satisfaction in an office setting.
- Strong work history (no job jumpers)
- Superior multi-tasking skills.
- Assertive, confident and good judgment to make sound decisions based on business needs.
- Ability to prioritize in a fast-paced work environment.
- Solid organizational, interpersonal, and communication skills.
- Intermediate skills in Microsoft Excel
- Strong ability to pay attention to detail and engage in detailed follow-up in a high transaction business environment.
- Management experience desired but not required.
- Associates or bachelor's degree desired but not required.
- Bi-Lingual (Spanish / English) desired but not required.
To apply, please respond to this ad with resume.
Customer Success Manager - Remote Friendly
A company is looking for a Customer Success Manager - Remote Friendly. ...
Customer Service Representative - Remote
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. This role doesn't require any specific accounting background. W...
Lead Customer Success Manager - Remote
A company is looking for a Lead Customer Success Manager for a remote position. ...
Product Manager (Underwriting & Delivery Modernization) – Remote
Continually seeks to understand customer preferences and competitive marketplace to develop underwriting strategies and delivery methods relevant to the customers of the future. Key interactions include those with State Product Managers, Actuarial, Risk Management, AAA Partner Clubs, Strategy, Marke...
Customer Service Representative – Remote
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...
Customer Service Representative - Intuit (Remote)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. This role doesn't require any specific accounting background. W...
FT Manager Customer Service (H)
Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers. Role model outstanding, friendly customer service and use skills and knowledge to offer sol...
Customer Service ( Remote )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Entry Level Customer Service – Remote
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...
Commercial Lines Account Manager - Insurance - REMOTE
Manage Commercial Lines client accounts with the focus on building and/or strengthening relationships by providing exceptional customer service. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work t...