Medical Site Coordinator (Clinical MA)

First Choice Health Centers is looking for a Medical Site Coordinator (Clinical MA) to work alongside our Clinical and Operations team at our 478 Burnside Ave, East Hartford location to provide oversight for the daily operations of the medical site, ensuring the staff, equipment and schedules are well-managed.

This position directly supervises the site team of Medical Assistants and Receptionists.

Why First Choice?

We are committed to you! We offer great training, great benefits, career growth and employee well-being!

• Medical, Dental and Vision Insurance
• 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
• Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
• Company paid Life insurance
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Complimentary premium Calm membership for you and 5 additional memberships you can share (#1 mental health app)
• Recognition programs
• Paid Basic Life Support certification with renewal every 2 years.
• Primarily a Monday through Friday schedule working 8 : 00 am to 4 : 30 pm. There is one late night until 6 pm but you will get out on Friday at 3 pm.
• The hourly range for this position is $23.65 - $27.85 / hour. Pay is based on several factors including but not limited to work experience, certifications, etc.

For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives.

To learn more about First Choice Health Centers, visit us at firstchc.org.

Minimum Knowledge, Skills & Abilities Required :

CPR Certified

Experience and Training :

• Graduate of accredited Medical Assistant Program
• At least three (3) years of Medical Assistant; outpatient care experience preferred
• Supervisory experience is a plus
• Knowledge of medical terminology (Required)

Direct Reports

Oversight of site Medical Assistants and Medical Reception staff.

Primary Tasks :

• Oversee and maintain smooth operations of the facilities administration, scheduling and patient admissions.
• Supervise and train the medical office staff including Medical Assistants and front desk reception staff.
• Perform real-time coaching of Operations staff including completion of 90 day and annual performance evaluations.
• Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
• Participate in regular meetings with the Senior Practice Administrator to provide updates on clinic performance, challenges, and opportunities for improvement.
• Manage patients according to approved protocols and consistent with appointment and scheduling guidelines.
• Medical Assistant clinical duties as needed based on staffing volumes.
• Adhere to all patient safety standards and infection control guidelines.

First Choice is a drug-free workplace with a policy that includes testing for THC. Candidates are required to pass a drug test before beginning employment.

First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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