Help Desk - Lead (bilingual Spanish)
Phoenix, AZ, 85012
1st Shift
8am to 5pm
3months contract
Position Description
Help desk center for the existing Centralize background check portal that was rolled out last June 1,2023. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. essentially, a blend of technical knowledge and soft skills to efficiently diagnose and resolve user problems. strong technical proficiency in computer systems and troubleshooting, excellent customer service skills, effective communication abilities, problem-solving aptitude, attention to detail, the ability to multitask, and familiarity with ticketing systems, all while demonstrating patience and empathy when interacting with users facing technical issues Spanish speaking (bilingual)
Skills Required
Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
essentially, a blend of technical knowledge and soft skills to efficiently diagnose and resolve user problems.
strong technical proficiency in computer systems and troubleshooting,
excellent customer service skills,
effective communication abilities, problem-solving aptitude, attention to detail, the ability to multitask, and familiarity with ticketing systems, all while demonstrating patience and empathy when interacting with users facing technical issues Spanish speaking (bilingual)
Experience Required
Call Center experience Office environment experience
Must be bilingual Spanish speaking
Education Required High School Diploma
Education Preferred
Contact; Vinay.c@sunrisesys.com
Help Desk - Lead (bilingual Spanish) Phoenix, AZ • Phoenix, Arizona, United States
Join Smart Data Solutions and be a part of our expanding, state-of-the-art operations facility! As an Operations Team Lead I, you'll help launch and lead our mailroom operationsbuilding processes, ... Show more
Lead, coach, and develop a team of approximately 15 client representatives, creating a culture of accountability, collaboration, and continuous improvement.Conduct performance discussions, deliver ... Show more
Job TitleThis role provides ongoing support to internal teammates and external commercial clients for all Wholesale Payments products and services under moderate supervision.Ensure telephone and em... Show more
Join our dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships.In this energized role, you will... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more
Client Support Team LeadPayabli is a next-generation Payments Infrastructure and Monetization Platform purpose-built for vertical software companies.Through a single, developer-friendly API with lo... Show more
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.As we work together to put the needs of the patient first, we are also dedicated to our emp... Show more
Vitalant is seeking a Manager, Service Desk to lead the planning, organization, and daily operations of our Service Desk team in support of our life-saving mission.This role ensures reliable, respo... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
This position is based in our Phoenix, AZ Support Office.The Director, Support Desk leads a high-performing, customer-centric IT Support organization across Store Support, Stores, and Warehouse loc... Show more
Team Leader Opportunity At CAVA.At CAVA, we love what we do, and we try and make every day as fulfilling as the last.Our restaurants need Team Members to make the magic happen every day.Everyone ma... Show more
Help Desk AnalystContract position available immediately for a Help Desk Analyst to join our customer in Phoenix, AZ.Please find below additional details about this job.Kindly respond with your mos... Show more
Compliance Expansion Lead - Happy ValleyLocation: Phoenix, AZ 85085Pay Range: DOEPosition Summary:The Compliance Lead will be responsible for providing support and coordinating efforts to ensure th... Show more
T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a dynamic, motivated individual to join our growing team as a Sales Operations Specialist! iT1 has bee... Show more
Americans access the care and coverage they need.Through employers, industry partners and government programs, Sun Life U.We have more than 6,400 employees and associates in our partner dental prac... Show more
Overview:The purpose of the position is to lead Americas solutions engineering team supporting APLL LTS (Managed Transport Services, Domestic Control Tower, Multi Modal, Domestic Ground Distributio... Show more
Help Desk TechnicianThe Help Desk Technician is an entry level position, responsible for providing technical assistance and support to internal users experiencing issues with computer hardware, sof... Show more
Deal Strategy SpecialistAt Axon, we're on a mission to Protect Life.We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software.Like... Show more
