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Temporary Mail Order Pharmacy Patient Services Rep

Temporary Mail Order Pharmacy Patient Services Rep

HW StaffingPortland, ME, US
2 days ago
Job type
  • Full-time
Job description

Patient Service Representative

In this role you will serve as the first point of contact for patients and customers calling the Mail Order Pharmacy. Ensure a positive experience while handling inquiries and routing information for prescription fulfillment.

Two Week assignment- potential to go longer

Responsibilities

  • Answer inbound calls within quality standards.
  • Secure patient information and maintain confidentiality.
  • Collect and route patient details to pharmacy staff.
  • Assist with administrative tasks to meet patient needs.

Requirements

  • High School Diploma or equivalent.
  • 2+ years in administrative or customer service roles.
  • Experience in a contact center or patient services environment (pharmacy, billing, insurance preferred).
  • Strong communication skills and ability to handle difficult conversations.
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    Mail Order Pharmacy • Portland, ME, US

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