Collection specialist Jobs in San Antonio, TX

Human Resources Systems Specialist

Welcome to Whataburger Careers!

Whataburger isn't just a fast-food burger chain it is where bold leadership starts and where potential doesn't just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.

Since 1950, we've invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One because great burgers (and great teams) start with the right ingredients. If you're ready to learn, grow, impact, and Move Forward Boldly we've got your back and your path cooked to perfection.

Your Recipe for Impact What You'll Do

As a Human Resources Systems Specialist, you'll help power the technology and processes that support our Whataburger Family Members every day. You'll serve as a key partner in optimizing Workday HCM, translating business needs into scalable solutions, and ensuring our HR systems operate efficiently, accurately, and effectively across the organization.

In this role, you'll Make a Difference by delivering system enhancements and insights that improve the employee experience. You'll Serve with Heart by providing trusted support and guidance to stakeholders and end users. You'll Win as One by collaborating across Human Resources, Information Technology, and business teams to solve complex challenges and drive results. And you'll Move Forward Boldly by identifying opportunities for innovation, continuous improvement, and technology-driven solutions that help Whataburger grow.

Day-to-Day Ingredients Responsibilities

As a Human Resources Systems Specialist, you will:

• Configure, maintain, and optimize Workday HCM and related modules
• Partner with stakeholders to gather requirements and deliver system solutions
• Analyze business processes and recommend technology improvements
• Develop and maintain Workday reports, dashboards, and analytics
• Troubleshoot system issues and provide Tier 2/Tier 3 support
• Support system integrations and interfaces with third-party vendors
• Lead testing efforts for enhancements, updates, and issue resolution
• Document business requirements, process flows, and system configurations
• Monitor system performance and recommend improvements and best practices
• Collaborate with HR, IT, and functional teams on projects and initiatives
• Identify risks, troubleshoot issues, and escalate when appropriate
• Support implementation, training, and change management activities
• Ensure data integrity, system stability, and operational effectiveness

The Sauce Pay & Perks

As a Human Resources Systems Specialist, you will receive:

• Competitive Weekly Pay
• Bonus Program that scales up to 2.5X payout potential based on company results
• 5 weeks PTO
• Flex Weeks
• Paid Corporate Holidays
• Paid Parental Leave*
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits*
• Short-term and Long-term Disability Benefits*
• Opportunities for Career Development and Growth
• Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
• Discounted Meals for You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program

What You Bring to the Table Required Experience

As a Human Resources Systems Specialist, you must have:

• Bachelor's degree in Human Resources, Business, Information Systems, or related field; equivalent experience considered
• 2+ years of hands-on Workday HCM administration and support experience
• Experience supporting one or more Workday modules, such as Benefits, Absence, Time Tracking, and Payroll
• Experience gathering business requirements and translating them into system solutions
• Experience testing, troubleshooting, and resolving system issues
• Strong analytical, problem-solving, and critical-thinking skills
• Experience creating reports, dashboards, or data-driven insights
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Ability to build effective partnerships across departments and stakeholder groups
• Proficiency with Microsoft Office applications, including Excel

Extra Toppings Desired Experience

As a Human Resources Systems Specialist, we prefer you to have:

• Workday certification(s)
• Experience with Workday Business Process configuration
• Experience with Workday Security Administration
• Experience with Workday Reporting, Prism, or Advanced Reporting
• Experience supporting Workday integrations, EIBs, Core Connectors, or Workday Studio
• Knowledge of HR systems implementation or optimization projects
• SQL, database, or data reporting experience
• Experience in a multi-site, retail, restaurant, or hospitality environment
• Experience creating training materials and end-user documentation
• Knowledge of HR technology trends and best practices

Where & How You'll Work

This role is based at the San Antonio Home Office, working on?site Monday through Thursday with remote flexibility on Fridays. In this role, you'll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast?paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full?time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to E-Verify is a registered trademark of the U.S. Department of Homeland Security.

*Eligibility rules may apply

300 Concord Plaza Dr San Antonio TX 78216-6903