Contact tracer Jobs in Frisco, TX
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Contact tracer • frisco tx
Last updated: 1 day ago
Careington International Corporation is a solutions-oriented company.An established leader, we have been a trailblazer in the field of discount health care since 1979.
Over the years, our mission ha...Show moreLast updated: 30+ days ago
Pennymac is (NYSE : PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.At Pennymac, our people a...Show moreLast updated: 25 days ago
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
The ideal leader is an expert in the Digital Contact Center Operation profession and has experience leading digital care operations.
This role is very focused on providing excellent customer support...Show moreLast updated: 30+ days ago
Our commitment to our employees goes beyond the workplace, including competitive wages that reflect your value to the company!.
We have recently negotiated new wages, which included an up to 9% incr...Show moreLast updated: 30+ days ago
Full Time - Contact Center Supervisor.The BayMark Contact Center Supervisor is responsible for planning, organizing, directing and leading the Care Advocate team.
The candidate should be well versed...Show moreLast updated: 30+ days ago
We are seeking an AWS Connect Engineer.This individual will take the participate in strategy, design and build out of Peloton’s call center technology stack which is AWS Connect based.This role wil...Show moreLast updated: 30+ days ago
As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people.
We are a company founded on our grit and we are con...Show moreLast updated: 30+ days ago
Be among the first 25 applicants.CGS Federal (Contact Government Services) provided pay range.This range is provided by CGS Federal (Contact Government Services).
Your actual pay will be based on yo...Show moreLast updated: 1 day ago
Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyunda...Show moreLast updated: 3 days ago
The Instructional Designer (ID) applies instructional design and adult learning principles and strategies to analyze, design, develop, implement, and evaluate instructional courses, assessments, jo...Show moreLast updated: 30+ days ago
Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyund...Show moreLast updated: 3 days ago
Sales Contact Center Specialist.Perform high-volume of outbound calls to specific sales campaigns.Emphasize benefits of Pennymac competitive advantages to highlight how they are beneficial to custo...Show moreLast updated: 30+ days ago
A new breed of tech company — Human-centered.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future.
We are trusted by clients across all...Show moreLast updated: 30+ days ago
Accounting Assistant / Remote] - Anywhere in U.Up to $21 per hour / Health benefits / PTO - As a Billing Specialist at Constant Contact, you will : Manage and process customer billing statements; Ac...Show moreLast updated: 7 days ago
Every worker deserves a secure retirement.For more than 100 years, TIAA has delivered it for millions of people-and weʼre not done yet.
Founded to help educators retire with dignity, today weʼre a m...Show moreLast updated: 26 days ago
A company is looking for a Contact Center Representative to serve as the first connection between the organization and patients.
Key Responsibilities Provide high-level customer service and establ...Show moreLast updated: 4 days ago
Public Storage is hiring for a Contact Center Support Technician to join our IT Service Delivery Team in Plano, TX.This person will provide software, hardware, telecommunications, network and conne...Show moreLast updated: 17 days ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.
All team members receive a competitive base salary and compensation packa...Show moreLast updated: 30+ days ago
Contact Center Supervisor
Careington International CorporationFrisco, TX, USFull-time
- Promoted
Sales Contact Center Specialist I
PennymacPlano, TX, USFull-time
Contact Center Technology Specialist
CVS HealthTexas, Work At Home, USRemote
Full-time
Senior Director Customer Care, Contact Center- Chat
OptimumPlano, TX, US, 75024Full-time
Pharmacy Technician (Contact Center) - Full Time & Part Time
Kaiser PermanenteRenton, WA & Additional LocationsFull-time +1
Contact Center Supervisor
BayMark Health ServicesLewisville, Texas, United States, 75057Full-time
Contact Center Engineer
PelotonPlano, TexasFull-time
Senior Product Manager - Contact Center (Remote)
Prog Leasing LLCTexasRemote
Full-time
UI Designer Job at CGS Federal (Contact Government Services) in Plano
MediabistroPlano, TX, United StatesFull-time
Contact Management Associate
HyundaiPlano, TX, United StatesFull-time
Instructional Designer - Contact Center Learning & Design
Home DepotTEXAS, USFull-time
Contact Management Associate
Hyundai Capital AmericaPlano, TX, United StatesFull-time
Sales Contact Center Specialist I
PennyMacPlano, TX, USFull-time
Senior Sales Engineer, Cloud Contact Center Solutions
ConcentrixUSA, TX, Work, at, HomeRemote
Full-time
- Promoted
BILLING SPECIALIST - WORK FROM HOME
Constant ContactPlano, TX, United StatesFull-time
Financial Services Consultant - Registered - Frisco, TX National Contact Center
TIAAUSA, Texas, FriscoFull-time
- Promoted
Contact Center Representative
VirtualVocationsPlano, Texas, United StatesFull-time
Sr Contact Center Support Technician
Public StoragePlano, Texas, United StatesFull-time
Sr Business Analysis Manager Demand Planning Contact Insights
T-MobileFrisco, TexasFull-time +1
- communications director (from $ 152,100 to $ 500,000 year)
- cyber security (from $ 61,952 to $ 244,155 year)
- energy (from $ 29,250 to $ 229,988 year)
- product director (from $ 145,000 to $ 207,100 year)
- physician assistant (from $ 107,500 to $ 205,920 year)
- modeler (from $ 144,900 to $ 205,385 year)
- nurse practitioner (from $ 107,500 to $ 203,424 year)
- product management (from $ 130,000 to $ 201,235 year)
- Sugar Land, TX (from $ 29,250 to $ 78,000 year)
- Sacramento, CA (from $ 47,775 to $ 67,275 year)
- Los Angeles, CA (from $ 38,025 to $ 66,105 year)
- Baltimore, MD (from $ 42,900 to $ 65,000 year)
- Washington, DC (from $ 38,927 to $ 60,327 year)
- Boston, MA (from $ 34,613 to $ 58,500 year)
- Alexandria, VA (from $ 23,400 to $ 58,500 year)
- Lowell, MA (from $ 52,490 to $ 56,654 year)
- Seattle, WA (from $ 54,966 to $ 55,185 year)
- Cincinnati, OH (from $ 35,100 to $ 54,600 year)
The average salary range is between $ 35,100 and $ 51,710 year , with the average salary hovering around $ 39,000 year .
Contact Center Supervisor
Careington International CorporationFrisco, TX, US30+ days ago
Job type
- Full-time
Job descriptionA professional and helpful phone manner and the ability to build strong customer relationships is vital for success. Must possess a positive attitude, be self-motivated and be a team player. Ability to develop strong rapport with assigned team and provide professional guidance and counseling. A good understanding of quality customer service principles is necessary for this position. Knowledge of call center fundamentals. Strong interpersonal skills and the ability to communicate with many different levels of management. Strong analytical and organizational skills. Ability to have the initiative to identify needs and offer solutions. Previous Experience leading a Team to achieve performance goals Bilingual (Spanish) a plus however not required High school diploma or equivalent; college degree preferred. At least twelve-months of previous experience leading or supervising a team of representatives. Must have the desire to help others and problem solve in a fast-paced environment. Good computer skills and experience with MS applications - Excel, Word, Outlook, etc.
Careington International Corporation is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same — to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member. In response to a growing demand for our products and services in recent years, our growth means that we continuously strive to recruit innovators to join our fast-paced, forward-thinking team.
Contact Center Supervisor
General Duties and Responsibilities :
- Willingness to work a variety of shifts between 7am - 7pm, Mon - Fri (no weekends) 40 hrs. / week.
- Provide general supervision of Member Service Representatives. Responsible for day-to-day guidance in meeting call center service level objectives and general coaching to achieve high levels of service.
- Monitors call volumes to identify and act on performance issues and trends to ensure achievement of daily productivity goals
- Ensures employees are knowledgeable and compliant with policies and procedures, as well as external regulatory requirement
- Contribute to a positive work environment where MSRs achieve high service levels in a professional and friendly environment.
- Perform quality monitoring on incoming calls to ensure adherence to established processes and procedures.
- Provide ongoing training and coaching to ensure thorough knowledge of system, processes, products, and procedures.
- Provide prompt assistance to representatives with questions related to products and procedures.
- Audit time clock records, adjusting in a prompt and timely manner. Keep both the Workforce Manager and the Call Center Manager informed of staffing changes due to illness or other absences.
- Handle escalated calls timely and efficiently to provide an effective resolution for both parties.
- Provide timely and comprehensive feedback on issues or problems in delivery of Call Center services to management and client relations (account managers).
- Perform other related duties as required and assigned.
Knowledge, Skills & Abilities :
Education, Experience & Software :