Contact tracer Jobs in Alexandria, VA
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Contact tracer • alexandria va
Last updated: 9 hours ago
LPL Financial is seeking an experienced VP, Contact Center Optimization to join our Frontline Transformation team.This role will lead efforts to identify and execute process improvement efforts in ...Show moreLast updated: 3 days ago
Affirmative Civil Enforcement (ACE) Investigator.Washington, DC / Hybrid / Remote / Arlington, VA.CGS is seeking an experienced ACE Investigator with extensive knowledge and skills in investigative...Show moreLast updated: 15 days ago
This is an outstanding opportunity to support our military service members and their families with a wide variety of non-medical counseling, transitioning employment assistance, and other work / life...Show moreLast updated: 28 days ago
English Document Reviewer Contact Review - Washington, DC Location : Remote Start Date : Negotiable EXPERIENCE & QUALIFICATIONS : Familiarity with document review workflows Examples : Privilege / Respo...Show moreLast updated: 30+ days ago
SummaryA career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics.We...Show moreLast updated: 30+ days ago
Contact Review - Washington, DC.EXPERIENCE & QUALIFICATIONS : .Familiarity with document review workflows .Review, Redactions, Conceptual Searching, First and Second Review, etc.Experience w...Show moreLast updated: 30+ days ago)
Be among the first 25 applicants CGS Federal (Contact Government Services) provided pay range This range is provided by CGS Federal (Contact Government Services).
Your actual pay will be based on y...Show moreLast updated: 30+ days ago
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
SummaryAt PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients.They play a crucial role...Show moreLast updated: 10 days ago
A company is looking for a Supervisor Contact Center to oversee a team of agents responsible for patient access and registration.
Key Responsibilities Supervises daily workflows to ensure performa...Show moreLast updated: 12 days ago
Established in 2006, Interactive Government Holdings, Inc.IGH) is a leading professional services and technology provider to the Federal Government.
Our mission is to serve uniformed service members...Show moreLast updated: 18 days ago
In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financia...Show moreLast updated: 20 days ago
Labor Category : Information Technology.As a senior Contact Center Developer, you will be responsible for the analysis, design, develop, and test complex Self-Service applications using Genesys Clou...Show moreLast updated: 30+ days ago
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices.
ProSidian services focus on t...Show moreLast updated: 15 days ago
Join to apply for the English Language Document Review Attorney role at Contact Discovery Services.Experience & Qualifications : Familiarity with document review workflows, including Privilege / Resp...Show moreLast updated: 15 days ago
VP, Contact Center Optimization
LPL FinancialArlington VAFull-time
- Promoted
Affirmative Civil Enforcement (ACE) Investigator
Contact Government Services, LLCWashington, DC, United StatesFull-time
Military Counseling Services- Contact Center
Dunhill Professional SearchArlington, VA, USFull-time
- Promoted
English Language Document Review Attorney
Contact Discovery Services, LLCWashington, DC, United StatesFull-time
Digital Contact & Services Director (CCaaS)
PricewaterhouseCoopers Advisory Services LLCWashington,DCFull-time
- Promoted
English Language Document Review Attorney
Contact Discovery Services LLCWashington, DC, USFull-time
- Promoted
Hindi Document Review Attorney
CGS Federal (Contact Government Services)Washington, DC, United StatesFull-time
- Promoted
- New!
Contact Center Solutions Architect
Saxon GlobalWashington, DC, USTemporary Hurricane Contact Center Agent
MCI, LCVA, USFull-time
Digital Contact & Services Senior Associate
PwCWashington,DCFull-time
- Promoted
Contact Center Supervisor
VirtualVocationsWashington, District of Columbia, United StatesFull-time
- Promoted
Contact Center Coaches DHA inTransition Spt Svcs Contact Ctr
Interactive Government HoldingsSpringfield, VA, USFull-time +1
- Promoted
Retail Services Team Lead - Contact Center
United States Senate Federal Credit UnionAlexandria, VA, USFull-time
Senior Contact Center Developer
HireTalentMcLean, Virginia, USFull-time
Temporary Hurricane Contact Center Agent
Mass MarketsVA, USFull-time
- Promoted
Contact Manager
ProSidian ConsultingWashington, DC, United StatesFull-time
- Promoted
English Language Document Review Attorney
Contact Discovery ServicesWashington, DC, United StatesFull-time
The average salary range is between $ 23,400 and $ 58,500 year , with the average salary hovering around $ 48,750 year .
- lead software engineer (from $ 139,375 to $ 245,700 year)
- database engineer (from $ 124,197 to $ 245,700 year)
- senior database administrator (from $ 118,500 to $ 245,700 year)
- psychiatrist (from $ 200,000 to $ 242,500 year)
- oracle database administrator (from $ 195,750 to $ 236,925 year)
- business operations manager (from $ 70,000 to $ 234,900 year)
- inspection (from $ 65,000 to $ 234,900 year)
- associate dentist (from $ 25,000 to $ 230,000 year)
- software engineering manager (from $ 195,000 to $ 226,156 year)
- emergency medicine physician assistant (from $ 200,000 to $ 225,000 year)
- Sugar Land, TX (from $ 29,250 to $ 78,000 year)
- Sacramento, CA (from $ 47,775 to $ 67,275 year)
- Los Angeles, CA (from $ 38,025 to $ 66,105 year)
- Baltimore, MD (from $ 42,900 to $ 65,000 year)
- Washington, DC (from $ 38,927 to $ 60,327 year)
- Boston, MA (from $ 34,613 to $ 58,500 year)
- Alexandria, VA (from $ 23,400 to $ 58,500 year)
- Lowell, MA (from $ 52,490 to $ 56,654 year)
- Seattle, WA (from $ 54,966 to $ 55,185 year)
- Cincinnati, OH (from $ 35,100 to $ 54,600 year)
The average salary range is between $ 35,100 and $ 51,710 year , with the average salary hovering around $ 39,000 year .
VP, Contact Center Optimization
LPL FinancialArlington VA3 days ago
Job type
- Full-time
Job descriptionPrior experience with process optimization in a Service / Contact Center at a financial services firm Minimum of 8+ years of experience in process improvement and process re-engineering domains in wealth management or related industry Extensive experience coaching all levels of management in performance / process improvement Demonstrated expertise in defining and analyzing performance metrics leveraging process design best practices Strong written and verbal presentation skills; ability to present to senior management Creative, adaptive and an experienced practitioner; with a growth mindset and superior collaboration skills Experience in training employees on business process standardization practices Ability to create and stop and see the big picture while also rolling up the sleeves to "get into the details" as needed Ability to work with minimal guidance and supervision Bachelor’s degree in Business, Engineering, or Industrial Engineering Lean Six Sigma Black Belt is preferred. Master Black Belt is highly desirable.
Job Overview :
LPL Financial is seeking an experienced VP, Contact Center Optimization to join our Frontline Transformation team. This role will lead efforts to identify and execute process improvement efforts in our Contact Center, with the aims of improving the client experience, reducing costs, and managing risks. The ideal candidate will apply lean six sigma principles to design optimized business processes and improve overall performance.
The VP, Contact Center Optimization will partner with senior Service Center leaders to identify and prioritize process improvement opportunities.
Responsibilities :
- Optimization Opportunity Identification – Collaborate with Service Center leaders, source and analyze data, and conduct other research (e.g., stakeholder interviews) to identify opportunities improve client experience, reduce costs, and manage risks, and estimate the expected outcomes from an optimization engagement.
- Business Case Development – Prepare business case and present to senior leaders to justify resource investment to pursue optimization projects that contemplates the expected outcomes from undertaking optimization projects, balanced against anticipated costs.
- Project Execution – Partner with project sponsors, process owners, and other stakeholders to lead efforts to optimize processes. Work may include process measurement, process design and architecture, workshop facilitation, project management, and other tasks, as needed, to develop a recommended process redesign, obtain stakeholder buy-in on the new process, and implement process changes.
- Project Wrap-Up and Delivery – Lead change management for implementing process changes, measure the impact of process change, and support the organization in realizing the benefits from process changes.
What are we looking for?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness , act with integrity , and are driven to help our clients succeed . We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements :
Core Competencies :
Preferences :
Pay Range :
119,775-$199,625 / yearActual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview :
LPL Financial Holdings Inc. (Nasdaq : LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
Join LPL Financial : Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.