Customer care Jobs in Rochester, MN

Come join our awesome team as a MDS Coordinator, at Rochester Rehab & Living Center. You would be part of a team that is proudly listed among the Best Nursing Homes by U.News & World Report!

Rochester Rehab & Living Center   is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

We are offering a generous sign on bonus of $5,000 (To be paid out over 1 year)

This position is an on-site in person position

The MDS Coordinator is responsible for planning and organizing the MDS / RAI process in coordination with the RAI / PPS Coordinator. The MDS Nurse is responsible for collaborating with Clinical and Administrative staff regarding issues relative to the Resident Assessment Instrument (RAI) process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

~Works within coordination of RAI / PPS Coordinator for scheduling and proper coding of all new admission and PPS assessments.

~Completes the minimum data set assessment (MDS) and Care Area Assessment (CAAS) within the required time frames.

~Utilize direct interview / observation skills, chart audits, resident / family interviews and communication with direct care staff when completing assessments.

~Works with Interdisciplinary team to determine resident significant change in status and OMRA assessments.

~Completes Nursing Sections of MDS per facility policy and ensures completion of assigned sections by other disciplines.

~Follows and updates facility MDS schedule and tracking forms per policy and procedure.

~Follow facility policy and procedure on Resident Care Planning.

~Ensure that care plans accurately reflect the cares and clinical monitoring provided.

~Audits completion and review of completed MDS assessments randomly on each floor monthly.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

~Our center offers the very best care, provided by the very best staff who care for the residents as well as the familial workplace culture. Our 2025 Great Place to Work survey results found that 87% of employees said their work has a special meaning : this is not “just a job”.

Take pride in helping others, and join us today!

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.