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Customer relations manager Jobs in Roseville, CA

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Customer relations manager • roseville ca

Last updated: 2 days ago

Employee Relations Manager, Ops HR-ER

AmazonRoseville, CA, United States
Full-time

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes.The central objective of our team is to ensure treatment of e... Show more

Customer Care Representative

Morphius CorpCitrus Heights, CA, US
Full-time
Quick Apply

Must reside in California  We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can b... Show more

Service Cashier / Customer Service Representative

Mazda Infiniti RosevilleRoseville, CA, US
Full-time

At Mazda Roseville we pride ourselves on providing an award winning level of service.We are a local family owned business in operation since 2001.We employ passionate, motivated, honest team member... Show more

Employee & Labor Relations Advisor

Adventist HealthRoseville, CA, United States
Full-time

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years.In 2019, we unveiled our WELL-certified ... Show more

Customer Service Manager - State Farm Agent Team Member

Jake Pinto - State Farm AgentRoseville, CA, US
$50,000.00 yearly
Full-time

Are you an energetic, enthusiastic problem-solver with a can-do attitude? Do you thrive in a fast-paced, modern, high-demand environment where no two days are the same? The Jake Pinto State Farm In... Show more

Remote Customer Service Representative – Product Testing

GLOCPACitrus Heights, California
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service Advisor

Jiffy LubeFolsom, CA, US
Full-time

During face-to-face customer interaction, the.This is an important job in our Jiffy Lube stores and critical to our success.And every J-Team member receives comprehensive training from Jiffy Lube U... Show more

Customer Service/Sales

Home Depot (Retail)Citrus Heights, CA, United States
$20.00 hourly
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Contractors' Warehouse Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs... Show more

Customer Service Rep

Arizona TileRoseville, CA, USA
$19.00 hourly
Full-time
Quick Apply

Arizona Tile is a leading, nationally recognized tile and slab distributor.We offer high-quality products and unparalleled service to our customers across the West Coast.With 800+ employees in over... Show more

Customer Service Sales Representative (CSSR)

Jerry Vestesen District OfficeCitrus Heights, CA, US
Full-time
Quick Apply

We are seeking a motivated and customer-focused Customer Service Sales Representative (CSSR) to join our growing Farmers Insurance agency.This role combines customer service and sales, providing an... Show more

Store Manager (Sales, Customer Service)

Freeway Insurance Services AmericaRepresa, CA, United States
Full-time

Store Manager (Sales, Customer Service).Job Category: Sales Requisition Number: STORE039137.Pay Range: $80000 - $120000 / year**.Sign-On Bonus Opportunity of up to $3,500*.Lucrative incentive sales... Show more

BDC Customer Care Specialist

Audi RocklinRocklin, CA, US
Part-time

We are looking for a Part-Time BDC Customer Care Specialist to join our growing team! The right candidate will have excellent interpersonal and communication skills and the ability to successfully ... Show more

Customer Service Representative

PrideStaffRoseville, CALIFORNIA, US
$18.00 hourly
Full-time +1

Customer Service Representative Job Description:.PrideStaff is assisting a national manufacturer in search of a talented Customer Service Representative.This position will report to the Customer Se... Show more

Remote Customer Service Sales

HMG CareersAntelope, California
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Employee Relations Manager, Ops HR-ER

Amazon.com Services LLCRoseville, California, USA
Full-time

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes.The central objective of our team is to ensure treatment of e... Show more

Customer Support Specialist

TradeJobsWorkforce95842 Foothill Farms, CA, US
Full-time

As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to provi... Show more

 • Promoted

Customer Service (remote work )

Path ArcCitrus Heights, CA, US
Remote
Full-time
Quick Apply

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol... Show more

Automotive Customer Service Technician (963)

Oil ChangersRoseville, California, United States
Full-time

If you are someone who's passionate about cars, customer service, and desires to kick start your career in the automotive industry, we want to hire you! This is an entry-level position with trainin... Show more

Customer Service Supervisor - Full Time

Whole FoodsRoseville, CA, United States
$18.50 hourly
Full-time +1

Assists with scheduling and supervision of Store Support Team Members as well as the day-to-day flow of the department.Supports the Store Support Team Leader and Associate Team Leader(s) to ensure ... Show more

Customer Relations Representative - State Farm Agent Team Member

Scott Yuill - State Farm AgentRocklin, CA, US
$43,000.00 yearly
Full-time

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resou... Show more

People also ask
Employee Relations Manager, Ops HR-ER

Employee Relations Manager, Ops HR-ER

AmazonRoseville, CA, United States
7 days ago
Job type
  • Full-time
Job description

Employee Relations Manager

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position's responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The Employee Relations Manager will possess employee relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with frontline employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important "source of truth" regarding whether the organization is meeting its core values and principles. The role will cover the Southern California region supporting the last mile of Amazon delivery services. This position will support sites across one or more operational regions so comfort with travel is key. The successful candidate must be capable of significant domestic travel, sometimes with short notice, up to 50% of the time. This position is also RTO required, but open to location throughout US.

Key job responsibilities:

  • Detect and Mitigate Risks: Apply employee relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
  • Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment
  • Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience
  • Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
  • Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions
  • Collaborate: Build constructive relationships with critical stakeholders to share information and influence change
  • Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
  • Work at Scale: Launch and manage sustainable mechanisms for entire networks