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Engagement manager Jobs in Cleveland, OH

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Engagement manager • cleveland oh

Last updated: 3 hours ago
Marketing and Audience Engagement Manager

Marketing and Audience Engagement Manager

Cleveland Institute of Music..Cleveland, OH, US
Full-time
The Marketing, Audience Engagement & Student Recruitment Manager, is a key member of the Cleveland Institute of Music’s (CIM’s) Marketing and Communications team, responsible for de...Show moreLast updated: 30+ days ago
Medicare Member Engagement Specialist (Spanish, Chinese, Korean preferred)

Medicare Member Engagement Specialist (Spanish, Chinese, Korean preferred)

Molina HealthcareCleveland, OH, United States
Full-time
Job Description • • • •Job Summary • • Responsible for continuous quality improvements regarding member engagement and member retention. Represents Member issues in areas involving member impact and e...Show moreLast updated: 23 days ago
CRC ENGAGEMENT LEAD

CRC ENGAGEMENT LEAD

Apex Clinical Research CenterCleveland, OH, US
Full-time
Apex Skin and the Apex Clinical Research Center is a rapidly growing skincare facility that empowers employees to deliver exceptional patient experiences. We are currently looking for a talented can...Show moreLast updated: 16 days ago
Fall Intern, Student Engagement

Fall Intern, Student Engagement

Cuyahoga Community College (Tri-C)Highland Hills, OH, United States
Full-time
Fall Intern, Student Engagement Department : Student Activities Location : Eastern Campus Reports To : Student Life Advisor Recruitment Type : External / Internal Requisition ID : req5590 Employment...Show moreLast updated: 30+ days ago
Behavioral Health Engagement Specialist-Nursing Home

Behavioral Health Engagement Specialist-Nursing Home

Attain Behavioral Health BeachwoodEuclid, OH
Full-time
Attain Behavioral Health Beachwood -.Group Facilitator – TBS & IOP (Nursing Home Setting).Organization : Flourish proud partner of Attain Behavioral Health. Are you passionate about helping...Show moreLast updated: 11 days ago
Engagement Manager

Engagement Manager

VirtualVocationsCleveland, Ohio, United States
Full-time
A company is looking for an Engagement Manager to join their Professional Services team.Key Responsibilities Serve as the primary point of contact for clients, building and maintaining strong rel...Show moreLast updated: 30+ days ago
  • Promoted
Engagement Manager - Payer

Engagement Manager - Payer

First Quadrant AdvisoryCleveland, OH, US
Full-time
Engagement Manager (Payer Experience).We are a strategy and performance consulting firm built on a bedrock principle that, unlike career consultants, leaders who have had to operationalize a strat...Show moreLast updated: 30+ days ago
Specialist, IT Business Engagement

Specialist, IT Business Engagement

EnbridgeCleveland, OH, USA
Full-time
As a Specialist I, IT Business Engagement, you will be the key interface between the Technology & Information Services (TIS) Utilities OT SCADA department and business functions for LDCs and Ga...Show moreLast updated: 4 days ago
Education Specialist -Community Engagement

Education Specialist -Community Engagement

Cleveland MetroparksCleveland
Full-time
The Education Specialist - Community Engagement creates, coordinates, develops, and conducts community engagement and educational programs, activities, and projects, both on-site and off-site.This ...Show moreLast updated: 30+ days ago
Principal Consultant, Strategic Communications and Stakeholder Engagement

Principal Consultant, Strategic Communications and Stakeholder Engagement

ERMCleveland, Ohio
Full-time +1
We are looking for individuals based in one of our Midwest offices (Pittsburgh,.Columbus, Indianapolis, Minneapolis), who will be responsible for leading projects with clients, while contributing t...Show moreLast updated: 30+ days ago
Remote Dealership Engagement Manager

Remote Dealership Engagement Manager

Apollo RetailCleveland, OH, US
Remote
Full-time
At Apollo, we’re on a mission to make retailers and brands look their best! Because simply put, when products look good, they sell more.Show moreLast updated: 30+ days ago
Retention and Engagement Specialist- Cleveland HVRP (VRC)

Retention and Engagement Specialist- Cleveland HVRP (VRC)

Volunteers of America Ohio & IndianaCleveland, OH, US
Full-time
Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team.VOAOHIN is dedicated to helping those in need rebuild their lives and reach th...Show moreLast updated: 3 days ago
Manager, Board Engagement

Manager, Board Engagement

Cuyahoga Community CollegeCleveland, OH, US
Full-time
Works closely with the Vice President, Development Office & Associate Vice President, Development Office to support the strategic engagement of the Tri-C Foundation Board of Directors.Develops and ...Show moreLast updated: 30+ days ago
Engagement Coordinator

Engagement Coordinator

Case Western Reserve UniversityCleveland, OH, United States
Full-time
Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. Employees receive more than just a paycheck.University em...Show moreLast updated: 5 days ago
  • Promoted
Consumer Engagement Team Ambassador - Monster

Consumer Engagement Team Ambassador - Monster

Monster BeverageCleveland, OH, US
Full-time
Consumer Engagement Team Ambassador - Monster.The Consumer Engagement Team is a national marketing program for Monster Energy Company. The purpose of the program is to : .Generate trial of Monster Ene...Show moreLast updated: 30+ days ago
Librarian for Instruction and Faculty Engagement

Librarian for Instruction and Faculty Engagement

John Carroll UniversityUniversity Heights, OH, United States
Full-time
Librarian for Instruction and Faculty Engagement.John Carroll University's Grasselli Library and Breen Learning Center seeks an experienced and enthusiastic Librarian for Instruction and Faculty En...Show moreLast updated: 5 days ago
  • Promoted
Player Engagement Agent - German / English - Remote

Player Engagement Agent - German / English - Remote

Keywords StudiosCleveland, OH, US
Remote
Full-time
Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries.We a...Show moreLast updated: 29 days ago
  • New!
Specialist, IT Business Engagement

Specialist, IT Business Engagement

WomenTech NetworkCleveland, OH, USA
Full-time
As a Specialist I, IT Business Engagement, you will be the key interface between the Technology & Information Services (TIS) Utilities OT SCADA department and business functions for LDCs and Gas Di...Show moreLast updated: 3 hours ago
  • Promoted
Internal Medicine Physician

Internal Medicine Physician

ABSOLUTECARE MANAGER LLC.Cleveland, Ohio, United States
Full-time
Specific Duties and Responsibilities : Complex Clinical Care : .Focuses on the management and improvement of health for patients with multiple complex and chronic medical conditions.Able to work with ...Show moreLast updated: 5 days ago
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Marketing and Audience Engagement Manager

Marketing and Audience Engagement Manager

Cleveland Institute of Music..Cleveland, OH, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Summary

The Marketing, Audience Engagement & Student Recruitment Manager, is a key member of the Cleveland Institute of Music’s (CIM’s) Marketing and Communications team, responsible for developing and executing comprehensive marketing strategies to promote CIM’s concerts and recitals and drive enrollment across its Conservatory, Academy, and Continuing Education programs. This role combines creative vision, strategic planning, and data-driven decision-making to enhance CIM’s visibility, engage diverse audiences, and attract talented students.

Primary Duties and Responsibilities

Concert and Performance Marketing

  • Develop and implement marketing campaigns to promote CIM’s season of concerts, recitals, and special events, including faculty, student, and guest artist performances.
  • Create compelling content for digital and print platforms, including social media, email newsletters, brochures, and advertisements, to drive audience attendance and engagement.
  • Collaborate with the Artistic Programming team to align marketing efforts with performance schedules and themes.
  • Manage ticketing promotions, partnerships with local arts organizations, and community outreach to maximize concert attendance.
  • Oversee the creation of promotional materials, ensuring brand consistency and alignment with CIM’s mission.
  • Meet concert attendance and ticket sales revenue goals.

Box Office and Patron Relations

  • Implement, manage, and update policies and procedures for box office operations, ensuring best practices in tracking and sharing data.
  • Create and update the season box office calendar, manage on-sale and cut-off periods, perform financial reconciliation, and process orders.
  • Manage ticketing needs for CIM's rental partners.
  • Coordinate with the Artistic Administration and Operations team for planning, coverage, and customer service needs.
  • Recruit, train, and oversee student Work Study ticket agents, ensuring quality customer service.
  • Coordinate complimentary ticketing for VIPs, faculty, staff, and students.
  • Manage at-performance Box Office functions at CIM and other venues, including scheduling Work Study students for shifts.
  • Proactively negotiate and handle conflicts with composure and professionalism.
  • Student Recruitment Marketing

  • Design and execute targeted marketing strategies to recruit students for CIM’s Conservatory (college-level), Academy (pre-college), and Continuing Education programs (adults).
  • Develop recruitment campaigns that highlight CIM’s world-class faculty, unique curriculum, and performance opportunities to attract domestic and international applicants.
  • Create engaging content, including videos, testimonials, and digital campaigns, to showcase student life, alumni success, and program benefits.
  • Partner with the Admissions team to support recruitment events, such as open houses, auditions, and information sessions, both in-person and virtual.
  • Utilize digital advertising, social media platforms, and SEO strategies to reach prospective students and their families.
  • General Responsibilities

  • Manage marketing budgets for concerts and recruitment initiatives, ensuring cost-effective strategies and measurable outcomes.
  • Analyze campaign performance using metrics such as attendance numbers, enrollment data, and engagement rates to optimize future efforts.
  • Maintain CIM’s brand voice and visual identity across all marketing channels, ensuring consistency and professionalism.
  • Collaborate with external vendors, including graphic designers, photographers, and media outlets, to produce high-quality promotional materials.
  • Stay informed on industry trends in music education and performing arts marketing to keep CIM’s strategies innovative and competitive.
  • Other duties, assignments, projects as assigned.
  • Education, Experience and Qualifications

  • Bachelor’s degree in marketing, communications, arts administration, or a related field; advanced degree preferred.
  • Minimum of 3-5 years of experience in marketing, preferably in the performing arts, higher education, or nonprofit sector required.
  • Experience with student recruitment or admissions marketing in an educational setting preferred.
  • Proven success in developing and executing marketing campaigns for events and / or educational programs required.
  • Strong understanding of digital marketing tools, including social media platforms, email marketing software (e.g., Mailchimp), and analytics tools (e.g., Google Analytics) required.
  • Experience with graphic design software (e.g., Adobe Creative Suite) and content management systems (e.g., WordPress).
  • Familiarity with CRM systems (e.g., Slate) for managing recruitment pipelines a plus.
  • Excellent written and verbal communication skills, with the ability to craft compelling narratives for diverse audiences required.
  • Passion for classical music and music education, with an understanding of CIM’s mission and programs.
  • Knowledge of classical music and the performing arts landscape preferred.
  • Ability to work collaboratively in a fast-paced environment, manage multiple projects, and meet deadlines.
  • Availability for evening and weekend work to support concerts and recruitment events.
  • Strong organizational skills and attention to detail required.
  • Other duties, assignments or projects as assigned.

    Job Competencies

  • Initiative – Takes action, seeks new opportunities, strives to see projects to completion
  • Innovation – Creative, offers new ideas, risk taker, amenable to change.
  • Interpersonal Skills – Builds strong relationships, is flexible / adaptable, works well with others, solicits feedback.
  • Organization Skills – Information organized and accessible, maintains efficient workspace, manages time well.
  • Problem Solving - Strives to understand contributing factors, works to resolves complex situations.
  • Results Driven – Defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement.
  • Personal Attributes

  • Positive, calm demeanor with the ability to thrive under pressure and time constraints.
  • Dedication to efficient, friendly customer service and the ability to instill it in others.
  • “Say Yes” attitude and desire to lead or be part of solutions.
  • Detail-oriented and organized, effective manager of all lines of communication.
  • Ability to prioritize tasks and projects for maximum productivity and results.
  • Working Conditions / Physical Requirements

    Professional working environment as well as in both on-campus and remote locations (i.e., concert halls, churches, outdoor venues, etc., including those with catwalks / heights involved).

    Position requires occasional lifting up to 25 pounds. Position involves variable 35-hour work week, with regular evenings and weekends as required. Working in professional office environment.