Engineer • jackson ms
Position Description and Job Skill Set<br /> Description of the job functions the contractor will be expected to perform.Common work tasks include:<br /> Assist with configuration a... Show more
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Job Title: Avaya Support Engineer<br /> Location - Jackson, MI<br /> Contract Duration: 3 years </div> <div> <div>KEY RESPONSIBILITIES<br /> Assist with con... Show more
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Hlk199242350"><b>Job Title:</b></a> Avaya Support Engineer (Onsite)</p> <p><b>Location:</b> Jackson, MS</p> <p><b>Duration:</b... Show more
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Role: Avaya Support Engineer</b></p> <p><b>Location: 100% Onsite Jackson, MS - 3771 Eastwood Dr Zip 39211</b></p> <p> </p> <p><... Show more
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Assist with configuration and installation of new Avaya systems.Check health of Avaya environment including trunking and adjunct systems.Work trouble and programming tickets.Acting as tier III supp... Show more
The average salary range is between $ 70,000 and $ 137,392 year , with the average salary hovering around $ 93,238 year .
The average salary range is between $ 78,157 and $ 150,000 year , with the average salary hovering around $ 104,999 year .
Position Description and Job Skill Set
Description of the job functions the contractor will be expected to perform.
Common work tasks include:
Assist with configuration and installation of new Avaya systems
Check health of Avaya environment including trunking and adjunct systems
Work trouble and programming tickets
Acting as tier III support for more complicated troubles
Work with Telecom providers to address circuit issues
Deployment of new products and technologies in the Avaya portfolio
Required Skills/Experience
Candidates must possess:
Minimum of 15 years of experience with Avaya systems
Experience with the following Avaya products:
Communication Manager 7.1.3
Session Manager 7.1.3
Call Management System R18
System Manager 7.1.3
Work Force Optimization 15.2
Experience with the following equipment:
Avaya G650/450/430s
Spira SBCs
In depth knowledge and experience with real-time communications, voice, and video protocols including H.323 and SIP
Knowledge of routing, switching, firewalls, WAN technologies, and QoS Candidates should be able to:
Be able to communicate with vendors and customers in a professional manner
Create accurate documentation for user consumption on new products and services that are rolled out
Train junior level staff on Avaya technologies Preferred/Not Required Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory experience, WebLogic experience helpful, etc. Preference will be given to candidates that possess the following:
Broadsoft Hosted VoIP products
Ability to automate routine tasks via python scripting
