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Experience Jobs in Tuscaloosa, AL

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Experience • tuscaloosa al

Last updated: 11 hours ago
Patient Experience Coordinator

Patient Experience Coordinator

DCH Health SystemTuscaloosa, AL, US
Full-time
Under the direction of the System Director of Service Excellence, the Patient Experience Coordinator coordinate patient experience initiatives and services within the DCH Health System, including t...Show moreLast updated: 30+ days ago
Brand Standards, Guest Experience & Food Safety Advisor

Brand Standards, Guest Experience & Food Safety Advisor

EcolabTuscaloosa, Alabama, United States of America
Full-time
Want to build a brighter, bolder future and cultivate your career?.Join Ecolab’s team and help create a world in which we all thrive. EcoSure, the brand protection division of Ecolab, partners with ...Show moreLast updated: 30+ days ago
  • Promoted
Hiring Now - Work from Home - No Experience

Hiring Now - Work from Home - No Experience

OCPANorthport, Alabama, us
Remote
Part-time +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Patient Experience Concierge Front Office

Patient Experience Concierge Front Office

Eye Care AssociatesTuscaloosa, AL, United States
Full-time
A leading eye care provider in Tuscaloosa is looking for a Front Office Specialist to deliver excellent patient experiences. Responsibilities include managing patient flow, providing exceptional cus...Show moreLast updated: 11 hours ago
  • Promoted
Remote Online Product Support - No Experience

Remote Online Product Support - No Experience

GLOCPANorthport, Alabama
Remote
Full-time
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show moreLast updated: 30+ days ago
  • Promoted
Executive Chef&Director of Culinary Experience - Tulsa, OK

Executive Chef&Director of Culinary Experience - Tulsa, OK

Compass Group, North AmericaTuscaloosa, AL, United States
Full-time
PLEASE NOTE : This position is based in Tulsa, OK.Candidates who are willing to relocate are encouraged to apply - relocation assistance is available and provided by the company.With people as our c...Show moreLast updated: 15 days ago
Experience Coordinator / Remote

Experience Coordinator / Remote

Effortless travel solutions ETSTuscaloosa, Alabama, United States
Remote
Part-time
We are seeking motivated and organized individuals to join our team as.Experience Planning Coordinators.In this role, you will assist clients with planning and coordinating memorable travel and lei...Show moreLast updated: 27 days ago
  • Promoted
Delivery Driver - No Experience Needed

Delivery Driver - No Experience Needed

DoorDashTuscaloosa, AL, United States
Full-time +1
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
UA AI Experience Program Manager

UA AI Experience Program Manager

University of AlabamaTuscaloosa
Full-time
Minimum : $56,600 - Midpoint : $73,600 (Salaried E9).Monday - Friday 8 : 00am to 5 : 00pm.Position is eligible for hybrid work subject to University. The UA AI Experience Program Manager oversees the day-...Show moreLast updated: 7 days ago
Paid Summer Sales Internship - No Experience + Training

Paid Summer Sales Internship - No Experience + Training

Lotus SalesTuscaloosa, AL, US
Full-time
Summer Sales Internship – Earn Big, Learn Fast, Grow Faster.Spend your summer developing real sales skills, working with a driven team, and earning performance-based income.Housing is available for...Show moreLast updated: 5 days ago
Merchandiser Experience-Northport, AL

Merchandiser Experience-Northport, AL

SRS MerchandisingNorthport, Alabama, United States
Full-time +1
MERCHANDISERS NEEDED- OPEN TO 1099 INDEPENDENT CONTRACTORS ONLY .This is NOT full-time and is NOT part-time.All our merchandisers are on an as needed basis. Please understand this, I'd hate to ...Show moreLast updated: 30+ days ago
  • Promoted
Campus Dining Services Manager : Lead Guest Experience

Campus Dining Services Manager : Lead Guest Experience

Bon Appétit ManagementTuscaloosa, AL, United States
Full-time
A leading culinary services provider is seeking a Dining Services Manager in Tuscaloosa, AL.This role involves leading daily operations, managing food service teams, and ensuring guest satisfaction...Show moreLast updated: 30+ days ago
Hotel General Manager - Marriott Experience

Hotel General Manager - Marriott Experience

CUSA, LLCTuscaloosa, AL, USA
Full-time
Quick Apply
CORPORATE DIRECTOR AND / OR VICE PRESIDENT OF OPERATIONS.BASIC FUNCTION : Responsible for the direct management and supervision of the hotel through guidance and leadership of each department manage...Show moreLast updated: 20 days ago
  • Promoted
UA AI Experience Program Manager - 528535

UA AI Experience Program Manager - 528535

InsideHigherEdTuscaloosa, Alabama, United States
Full-time
Minimum : $56,600 - Midpoint : $73,600 (Salaried E9).Monday - Friday 8 : 00am to 5 : 00pm.Position is eligible for hybrid work subject to University. The UA AI Experience Program Manager oversees the day-...Show moreLast updated: 5 days ago
Mail Handler - No Experience Required

Mail Handler - No Experience Required

Postal Jobs AssistNorthport, Alabama, United States
Full-time
USPS is actively accepting applications for Mail Handler Assistants nationwide.This position is open to candidates of all experience levels, with comprehensive training provided to help you succeed...Show moreLast updated: 18 days ago
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Patient Experience Coordinator

Patient Experience Coordinator

DCH Health SystemTuscaloosa, AL, US
30+ days ago
Job type
  • Full-time
Job description

Overview

Under the direction of the System Director of Service Excellence, the Patient Experience Coordinator coordinate patient experience initiatives and services within the DCH Health System, including training, data analysis, and rounding.

In this role, the Patient Experience Coordinator must uphold the highest ethical and moral standards, act in the best interest of DCH Health System, and fully support its mission, vision, and values. A thorough understanding of healthcare systems and the ability to interact with, collaborate with, and support a diverse workforce are essential.

Responsibilities

Patient Experience

  • Collaborates with department educators, managers, and team leads and supervisors to review and analyze patient feedback and experience scores, developing and delivering targeted coaching, training sessions and intervention to improve unit level scores.
  • Prepares and facilitates service excellence training sessions and workshops.
  • Researches industry trends and best practices to enhance patient experience strategies and ensure continuous improvement.
  • Review (critical) Px results with assigned leaders on quarterly basis based on departmental performance.
  • Develops department-specific solutions to address concerns that improves patient experience scores based on key drivers and report trends.
  • Adheres to safety regulations and infection control protocols
  • Conducts routine scheduled Px rounding at all (3) campuses as directed

DCH Leader Standards :

  • Ensures orientation and training for employees
  • Review productivity and make recommendation
  • Performs compliance requirements as outlined in the Employee Handbook
  • DCH Standards :

  • Performs compliance requirements as outlined in the Employee Handbook
  • Must adhere to the DCH Behavioral Standards including creating positive relationships with patients / families, coworkers, colleagues and with self.
  • Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
  • Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
  • Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
  • Requires use of electronic mail, time and attendance software, learning management software and internet.
  • Must adhere to all DCH Health System policies and procedures.
  • All other duties as assigned.
  • Qualifications

    Education : A two‑year associate degree is required, and a bachelor’s degree is preferred

    Experience : Prior experience in patient experience, coaching, or general healthcare roles is highly desirable and may be considered in place of formal educational requirements

    Skills & Abilities :

  • Ability to independently develop a vision and execute it effectively with minimal direction.
  • Strong self-motivation and ability to work autonomously.
  • Excellent interpersonal skills with a passion for working with the public.
  • Familiarity with hospital systems is a plus.
  • Ability to remain composed and respond appropriately in stressful situations.
  • Commitment to maintaining confidentiality and handling sensitive information with discretion.
  • Proficiency in reading, writing, speaking, and comprehending English with legible documentation skills.
  • WORKING CONDITIONS

    WORK CONTEXT

  • Must be able to listen objectively and record information while collaborating with nurse directors, managers and team leads.
  • Must be able to communicate orally.
  • Must be able to walk and stand for extended periods of time.
  • Must be able to enter documentation electronically into the Midas tracking system.
  • Must have normal or corrected vision to read patient information on chart and billing accounts.
  • Color vision is desired but not required.
  • Work is fast paced and unpredictable in a customer service environment.
  • PHYSICAL FACTORS

  • Ability :
  • Must be able to analyze trends and develop a specific solution in collaboration with DCH Caregivers.
  • Must be able to build exceptional relationship with frontline staff members and management.
  • Requirements :
  • Frequent Mobility. The person in this position needs to frequently move about inside the facility to round each work day.
  • Exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
  • Must be able to perform the duties with or without reasonable accommodation.
  • Hearing and vision must be normal or corrected to within normal range.
  • Physical presence onsite is essential.
  • OTHER JOB FACTORS

  • Frequent contact with others that deal with internal and external customers, face to face discussions, telephone and written communications. Possible dealings with angry unpleasant people and conflict situations / resolutions.