Implementation manager Jobs in Oakland, CA

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Position Overview :

As a Benefits Implementation Manager (BIM) at Deel, you will play a crucial role in ensuring seamless implementation and ongoing support for our clients' benefits administration needs. You will be responsible for pre-onboarding activities, onboarding processes, and providing ongoing assistance to clients as they set up their benefits policies on Deel’s benefits administration platform.

Key Responsibilities :

Pre-Onboarding :

Collaborate with clients and their brokers to collect detailed requirements regarding benefits policies, rate structures, and eligibility rules.

Conduct thorough analysis of client needs and translate them into actionable implementation plans.

Assist clients in preparing necessary documentation and data for a smooth transition to our benefits administration system.

Onboarding :

Lead the configuration and setup of benefits administration modules according to client specifications.

Conduct quality assurance testing to ensure accurate implementation and functionality of configured benefits modules.

Provide comprehensive training to clients on navigating and utilizing our benefits administration platform effectively.

Ongoing Support :

Assist clients during annual Open Enrollment periods, ensuring timely and accurate updates to benefits offerings and enrollment processes.

Address short-term reporting requirements and ad-hoc requests from clients related to benefits administration.

Stay informed about regulatory changes and industry trends impacting benefits administration, and proactively advise clients on compliance matters.

Specialized Focus :

Focus specifically on benefits administration for US Payroll, ensuring clients adhere to relevant regulatory requirements and best practices.

Stay abreast of changes in US healthcare laws, tax regulations, and other relevant policies affecting benefits administration.

Qualifications :

Minimum of 5 years of experience in benefits administration, preferably in a client-facing role.

Deep understanding of US Payroll benefits administration processes and compliance requirements.

Proficiency in utilizing benefits administration software platforms.

Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders.

Strong analytical and problem-solving abilities, with a keen attention to detail.

Ability to manage multiple projects simultaneously and prioritize tasks effectively.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

Provided computer equipment tailored to your role

Stock grant opportunities dependent on your role, employment status and location

Additional perks and benefits based on your employment status and country

The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.