Implementation manager Jobs in Chicago, IL

Netsuite Implementation Manager

Your journey at Crowe starts here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

About the Team

Crowe's NetSuite consulting practice helps organizations transform their finance and operational systems through the implementation and optimization of Oracle NetSuite ERP, a leading cloud-based enterprise resource planning platform. Our team works with clients across a range of industries to design, implement, and support scalable ERP solutions that improve financial visibility, streamline operations, and enable data-driven decision-making.

Our professionals combine deep accounting and operational expertise with technical NetSuite capabilitiesincluding financial modules, workflows, reporting, integrations, and automationto deliver end-to-end implementations and process improvements. As part of our growing consulting practice, you will collaborate with cross-functional teams to deliver high-quality solutions that help organizations modernize their finance functions and support long-term growth.

About the Role

Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for Manufacturing and Distribution clients. This role oversees project delivery, manages client relationships, and leads consulting teams throughout implementation engagements. You will guide the full implementation lifecycle including discovery, design, configuration, testing, deployment, and post-go-live support.

The ideal candidate combines ERP consulting experience with NetSuite functional knowledge and supply chain expertise. Experience supporting manufacturing operations, inventory management, supply chain, and order management processes is highly valued.

This role requires managing multiple projects while mentoring consultants and ensuring strong client outcomes. You will partner with client leaders across finance, operations, supply chain, warehouse, and production teams. Together, you will design scalable NetSuite solutions that improve operational efficiency and inventory visibility.

This position is comparable to roles such as NetSuite Project Manager or NetSuite ERP Consulting Manager.

Core Skills

NetSuite ERP, ERP Implementation, NetSuite Financials, Manufacturing ERP, Supply Chain ERP, SuiteScript, SuiteFlow, SuiteAnalytics, NetSuite Advanced Manufacturing, NetSuite Advanced Inventory, NetSuite Demand Planning, NetSuite Order Management, NetSuite WMS, ERP Consulting, Financial Systems Implementation, NetSuite Integrations, Business Process Transformation, ERP Project Management

What You'll Do

• Lead NetSuite ERP implementations in several industries (with an emphasis on Manufacturing and Distribution) from discovery through post-go-live support.
• Manage project scope, timelines, budgets, and deliverables while ensuring successful client outcomes.
• Gather and document business requirements related business processes.
• Facilitate requirements workshops, solution design discussions, and user acceptance testing sessions.
• Configure NetSuite modules including General Ledger, Accounts Payable, Accounts Receivable, Revenue Recognition, and multi-entity financial consolidations.
• Implement operational modules including Procurement, Order Management, Inventory, Demand Planning, and Manufacturing; with working knowledge of project-based or subscription billing for services clients.
• Support manufacturing processes including bill of materials, work orders, production planning, and shop floor operations.
• Configure workflows and reporting using SuiteFlow, SuiteAnalytics, and other NetSuite platform capabilities.
• Collaborate with technical teams implementing integrations with WMS, ecommerce, logistics, and supply chain systems.
• Identify opportunities to improve operational efficiency through process optimization and automation.
• Mentor consultants and analysts while supporting knowledge sharing across implementation teams.
• Ensure successful client transition to post-implementation support or managed services teams.
• Support pre-sales activities including solution design, scoping discussions, and proposal development.
• Contribute to internal practice development including methodologies, accelerators, and delivery best practices.
• Build strong client relationships while ensuring successful delivery of consulting engagements.

Qualifications

• 5+ years implementing or consulting on NetSuite ERP or comparable cloud ERP platforms.
• 3+ years leading ERP implementation projects or managing consulting delivery teams.
• Experience delivering full lifecycle ERP implementations including discovery, configuration, testing, and deployment.
• Strong knowledge of finance and accounting processes including general ledger, AP, AR, reporting, and revenue recognition fundamentals.
• Experience supporting Manufacturing and Distribution operations including supply chain, procurement, and inventory management.
• Familiarity with manufacturing concepts including BOMs, work orders, and production planning processes.
• Experience facilitating workshops with finance, operations, and supply chain business stakeholders.
• Ability to manage multiple ERP implementation projects within consulting or professional services environments.
• Demonstrated experience mentoring junior consultants and supporting team development.

Preferred Qualifications

• Bachelor's degree in Accounting, Finance, Information Systems, Supply Chain, Business Administration, or related field.
• NetSuite certifications such as ERP Consultant, SuiteFoundation, or NetSuite Administrator preferred.
• Experience implementing NetSuite Manufacturing and Supply Chain modules such as Advanced Manufacturing or WMS.
• Experience implementing Advanced Inventory, Demand Planning, or NetSuite Order Management capabilities.
• Experience customizing NetSuite using SuiteScript, SuiteFlow, and SuiteAnalytics reporting tools.
• Experience integrating NetSuite with WMS, logistics platforms, ecommerce systems, or supply chain technologies.
• Experience implementing NetSuite for manufacturing, distribution, or other product-based organizations.
• Some exposure to professional services, software, or technology organizations is a plus, particularly around project billing, subscription models, or services revenue.
• Experience supporting pre-sales activities including solution design, demonstrations, and proposal development.
• Experience working in consulting or professional services delivery environments.
• Project management experience or certifications including PMP, Agile, or Scrum methodologies.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $103,200.00 - $210,900.00 per year.