Implementation manager Jobs in Chicago, IL

Position Summary

Senior Consultant, Flexible Consumption Billing implementation

Our Deloitte team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026

Work you'll do

As a Senior Consultant, Flexible Consumption Billing Implementation, you will:

• Design and implement Zuora-based subscription and consumption billing solutions that help clients transform billing operations, improve revenue lifecycle processes, and enhance the customer experience.
• Work as part of integrated project teams across the full engagement lifecycle, from strategy and requirements through solution design, configuration, testing, deployment, and stabilization.
• Manage day-to-day interactions with client executives, sponsors, and cross-functional stakeholders to support alignment, issue resolution, and delivery progress.
• Deliver key components of client engagements, including business requirements, solution design, vendor evaluation, implementation planning, integration approach, and launch readiness.
• Support business development efforts, including pursuit support, proposal development, and input to pricing and delivery strategy.

A successful candidate would possess these skills:

• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Ability to communicate complex system concepts to a business audience in a clear and concise manner
• Experience with successfully leading complex engagements, both business and technical, including multiple dependencies and integration points
• Experience identifying creative solutions within configurable cloud systems or within boundary applications where customization is required
• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required:

• 6+ years of experience delivering cloud-based subscription billing solutions within consulting or industry
• 2+ years of experience implementing subscription billing platforms such as Zuora Billing, Oracle NetSuite Billing Platform, or SAP BRIM
• Bachelor's degree
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.

Preferred:

• 3+ years of experience with subscription billing requirements, solution design, and platform configuration
• 2+ years of experience designing or optimizing lead-to-cash and record-to-report processes and end-to-end system architecture
• 2+ years of experience across software development life cycle phases, including design, build, quality assurance, user acceptance testing, and support
• 2+ years of experience applying Agile and Scrum methodologies to business or technology solutions
• 2+ years of experience designing integrations between billing or invoicing systems and enterprise resource planning or general ledger

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 - $218,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purposeDeloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Requisition code: 353931 Job ID 353931