Info technology Jobs in Baltimore, MD

Technical Oversight And Support To Financial Aid Office

The purpose of this position is to provide technical oversight and support to the Financial Aid office as it relates to the student information system and software products utilized in the delivery of federal, state, and institutional financial aid. This position is responsible for the configuration, operation, and maintenance of the technology platforms used to capture, store, and process information used in the administration of financial aid.

Minimum Requirements

Bachelor's degree with seven (7) years of relevant full-time experience in Financial Aid, with a focus on financial aid systems, enterprise applications, and data analytics, or a Master's degree with five (5) years of similar experience is required. A Master's degree is preferred. Three (3) years of supervisory experience required.

Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale.

For best consideration please apply by August 16, 2026.

Class Specific Essential Duties

• Assist the Senior Director of Financial Aid to manage the overall day-to-day operations of the assigned function.
• Provide leadership and supervision of assigned college division or function.
• Develop and implement goals and objectives in coordination with senior leadership.
• Plan, coordinate, and implement projects, programs, and/or initiatives.
• Supervise, advise, and evaluate assigned staff, as required.
• Prepare, analyze, and provide reports, as requested.
• Serve as a liaison between college departments, vendors, government agencies, and/or other external organizations.
• Manage operating budget for assigned division or function, as required.

Position Specific Essential Duties

• Work with staff in Admissions, Registrar's office, Student Accounts, IT, etc. to ensure that the college's system of record (Banner) is properly configured to capture and report financial aid data, and that the functionality of the system is optimized to support efficient, robust operations.
• Ensure that the external and auxiliary systems used for the administration of financial aid are properly set up and utilized effectively in daily operations (e.g., NextGen, COD, CPS, SAIG, TD Client, EdConnect, EdExpress, NSLDS and ELM online services).
• Work with internal and external college partners (IT, NextGen, etc.) to ensure the college's reporting platforms are properly configured to report financial aid data.
• Set up and support the routine import of data into the technology platforms.
• Develop SQL queries, reports, and automated solutions to support senior-level compliance monitoring, data governance, and process improvement initiatives that ensure compliance with federal, state, and institutional regulations governing financial aid processes.
• Ensure the accurate and efficient flow of information between systems, leveraging expertise from IT partners to optimize the integration of all technology and data platforms.
• Assist the senior leadership of Financial Aid with data and systems audits to ensure the integrity of information.
• Manage a risk-based quality control program that provides continuous monitoring of the college's financial aid systems to ensure compliance with regulatory compliance procedures, including transaction testing, reporting, deficiency tracking, and remediation.
• Serve as a point of contact for troubleshooting technology and operational issues which hinder the flow of applicants through the financial aid process.
• Provide leadership and supervision of Financial Aid Operation & Technology staff.

Benefits

CCBC Full Time Benefits At A Glance

Benefit Summary

Health and Medical

• CIGNA
• Cigna Open Access Plus (OAP)
• Cigna Open Access Plus In Network (OAPIN)
• Kaiser

Prescription Drug Benefits:

• For CIGNA Plans - included in Cigna Plan Medical Premiums
• Kaiser - included in Kaiser Medical Premium

Mental Health

Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.

Dental Benefits

• CareFirst Blue Cross/Blue Shield Regional Traditional
• CareFirst Blue Cross/Blue Shield Regional Preferred

Vision Benefits

• NVA

Flexible Spending Accounts

• Benefit Strategies Health Spending Account $2,600
• Benefit Strategies Dependent Care (children under 13 and elder care) $5,000

Financial

• Term Life Insurance: MetLife
• Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10)
• Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.
• Permanent Whole Life Insurance: Unum
• Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty.
• Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid.
• Accidental Death & Dismemberment: The Hartford
• Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.
• Long-Term Disability

Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.

• Retirement Plans
• Maryland State Teacher's Pension System (7% contributory)
• Optional Retirement Plan (non-contributory)
• Baltimore County Employees' Retirement System (7% contributory)
• Supplemental (Retirement Annuities) 403(b) and 457(b)
• Tax-sheltered annuities 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms. The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees).
• Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions.
• Deferred Compensation Plan 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms.
• Legal Services

Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.

• Credit Union