It support specialist Jobs in Honolulu, HI
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It support specialist • honolulu hi
Last updated: 22 hours ago
The Hybrid Tier 2 IT Support Specialist provides both on-site and remote technical support to clients.This role involves responding to client issues, incidents, and service requests, as well as mon...Show moreLast updated: 29 days ago
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy.
As the world’s leading mission capa...Show moreLast updated: 30+ days ago%20(USD))
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...Show moreLast updated: 5 days ago
Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday.
TurboTax is looking 2000+ p...Show moreLast updated: 26 days ago
Silver Spring, Maryland, with work locations throughout the continental United States.We prepare managers and executives to lead their workforce through customized learning solutions that drive the...Show moreLast updated: 30+ days ago
Discover a career of innovation and impact at ARServices, Limited (ARServices).With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leadi...Show moreLast updated: 30+ days ago
In this role, you will process Mastercard, Zelle, and ACH dispute claims; ensure appropriate action is taken within regulatory timeframes.
Additional Skills & Qualifications.High School Diploma or e...Show moreLast updated: 22 hours ago
A company is looking for a Care Center Senior Specialist to provide IT support services.Key Responsibilities Provide level 1 and limited level 2 support for users via various communication channe...Show moreLast updated: 21 days ago
Toshiba America Business Solutions, a leader in digital technology, is seeking a Systems Support Specialist II supporting Toshiba clients in our Honolulu, HI office.
Toshiba is an industry leader in...Show moreLast updated: 8 days ago
ER / ICU Veterinary Technician, Swing Shift VERC Hawaii.Veterinary Emergency + Referral Center of Hawaii (VERC) is a state-of-the-art, 24-hour emergency and specialty veterinary hospital.Our skilled...Show moreLast updated: 3 days ago
Help Desk Support Specialist (intermediate level).All interested and qualified candidates can please contact Schuyler Moose at.
Under general supervision, provides second-tier support to end-users f...Show moreLast updated: 30+ days ago
If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team.
Whether you come from a customer service back...Show moreLast updated: 26 days ago
Job Title : Warehouse Support Specialist.Overview : Seeking a dedicated Warehouse Support Specialist to join our dynamic team, focusing on optimizing warehouse operations within the commercial mechan...Show moreLast updated: 30+ days ago
To assist applicants going through financial hardship with material and financial assistance and provide referrals to other resources as needed.
To serve as a liaison between the CCH / EAP, program pa...Show moreLast updated: 13 days ago
DESCRIPTION OF RESPONSIBILITIES : .On a daily basis, process approximately 10 approved funding realignment requests by generating Decision Sheets (dss) using the Command Financial Management System-C...Show moreLast updated: 30+ days ago
It Help Desk- (System Support Specialist).Toshiba America Business Solutions, a leader in digital technology, is seeking a.
It Help Desk- (System Support Specialist).Toshiba clients in our Honolulu,...Show moreLast updated: 15 days ago
TEKsystems is seeking a Desktop Support Specialist to support one of our partner companies onsite in Honolulu, Hawaii.The top skills and qualifications are : • Previous experience with troubleshoot...Show moreLast updated: 27 days ago
The Network Engineering Operations Center (OPCEN) group supports the Inside and Outside Plant Engineering and Construction groups.
Coordination of the work orders is done by the OPCEN group to meet ...Show moreLast updated: 30+ days ago
IT Support Specialist - L2 (Hawaii)
Shield Technology PartnersHonolulu, HI, USFull-time
IT Specialist
PeratonHonolulu, HI, USFull-time
- Promoted
Information Technology Professional (IT Support)
US Navy (Wavemaker) (USD)Honolulu, HI, USPart-time
Remote Client Support Specialist
TurboTaxHonolulu, HawaiiRemote
Full-time
Administrative Support Specialist
DMS InternationalPearl Harbor, Hawaii, United StatesFull-time
Logistician Support Specialist
ARServicesHonolulu, Hawaii, United StatesFull-time
- Promoted
- New!
BANKING SUPPORT SPECIALIST 20 - WEEKLY PAY
Davita Inc.Honolulu, HI, United StatesFull-time
- Promoted
IT Support Specialist
VirtualVocationsHonolulu, Hawaii, United StatesFull-time
- Promoted
IT HELP DESK-(SYSTEM SUPPORT SPECIALIST)
Toshiba America Business Solutions, Inc.Honolulu, HI, United StatesFull-time
- Promoted
Surgical Support Specialist
Ethos Veterinary HealthHonolulu, HI, United StatesFull-time
Help Desk Support Specialist / IT Certified Professional (Peal Harbor, HI)
Apex SystemsPearl Harbor, HIFull-time
Quick Apply
- Promoted
Customer Support & Experience Specialist - FT
Avis Budget GroupHonolulu, HI, United StatesFull-time +1
Warehouse Support Specialist
Gulfstream Strategic PlacementsHonoluluFull-time
Community Support Specialist
Helping Hands HawaiiHonolulu, HI, USAFull-time
Quick Apply
Budget Support Specialist
Alakaina Foundation Family of CompaniesPearl Harbor, Hawaii, USFull-time
It Help Desk-(System Support Specialist)
ToshibaHonolulu, USAFull-time
Desktop Support Specialist
TEKsystemsHonolulu, HI, USFull-time
Specialist - Network Support Services
TelcomHonolulu, HIFull-time
- software product manager (from $ 151,548 to $ 241,000 year)
- technical engineer (from $ 66,250 to $ 235,700 year)
- technical program manager (from $ 142,988 to $ 234,170 year)
- general dentist (from $ 26,000 to $ 228,000 year)
- art director (from $ 190,850 to $ 227,975 year)
- software engineering manager (from $ 158,125 to $ 219,400 year)
- architecture (from $ 95,150 to $ 216,613 year)
- federal (from $ 112,500 to $ 216,500 year)
- consulting (from $ 112,650 to $ 210,800 year)
- technical account manager (from $ 126,469 to $ 209,600 year)
The average salary range is between $ 42,893 and $ 72,816 year , with the average salary hovering around $ 52,410 year .
IT Support Specialist - L2 (Hawaii)
Shield Technology PartnersHonolulu, HI, US29 days ago
Job type
- Full-time
Job descriptionProvide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting via phone, email, chat or remote session. Set up and configure virtual desktops utilizing VMware Horizon and associated applications. Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology. Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues. Perform remote installations of client applications in a cloud environment (e.g. QuickBooks, Lacerte, Bluebeam, AutoCad, Revit, etc.) Manage and support user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support (e.g. Duo, Microsoft), and onboarding / offboarding tasks. Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up. Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution. Participate in IT projects including deployments, office moves, and system migrations. 5+ years of experience in a Windows systems administrator role. MS900 / AZ900 certifications are a plus. 3+ years of supporting private / public cloud environments : VMWare Horizon, Citrix, TS / RDS, or other VDI solutions. VCTA / VCP is a plus. 3+ years working with networking, including TCP / IP, DHCP, DNS, SMTP, HTTP, and distributed networks. CCNA is a plus. Solid experience using Veeam, Office 365, GPOs, VOIP, MDM, Cisco, Sophos, and SonicWall firewalls. Intermediate knowledge of VMware and Hyper-V environments. Strong knowledge of Windows Server. Strong knowledge of Windows AD, DHCP, and DNS. Database experience, including knowledge of SQL. Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workplace. Interest in Cloud Engineering and its impact on greater business practices. Skilled at working in tandem with a team of engineers, or alone as required. Minimum of 3 years in a support role within a Managed Services Provider (Tier 2 Escalated support). Experience supporting / deploying virtual desktop instances, printers, mobile phone devices. Troubleshooting connectivity issues. Additional consideration given for experience with event monitoring and response, especially NinjaOne RMM. Preferred : Associate’s degree in information technology or a related field. Mandatory : High School diploma or equivalent.
Description
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The Hybrid Tier 2 IT Support Specialist provides both on-site and remote technical support to clients. This role involves responding to client issues, incidents, and service requests, as well as monitoring event alarms remotely or onsite. The specialist documents, tracks, and monitors problems using an ITSM ticketing system to ensure customer Service Level Agreements (SLAs) are met. Adherence to all department processes and procedures (SOPs) is expected.
Key Responsibilities
On-site :
- Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.
- Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.
- Diagnose and resolve intermediate network problems (e.g., connectivity, DNS, VLANs); coordinate with Tier 3 for complex issues.
- Perform onsite installations and upgrades of operating systems, applications, and security patches.
- Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding / offboarding tasks.
- Respond to and resolve support tickets in the IT service management (ITSM) platform; ensure accurate documentation and timely follow-up.
- Maintain and track IT assets; update inventory records and manage warranty returns or repairs.
- Support audiovisual systems and video conferencing tools in meeting spaces.
- Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.
- Act as a liaison between end users and remote IT teams, ensuring clear communication and prompt issue resolution.
- Participate in IT projects including deployments, office moves, and system migrations.
Remote :
Skills, Knowledge & Expertise
Technical Skills :
Experience :
Education
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.