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Last updated: 1 day ago

Leasing Consultant

Mill Creek Residential TrustMiami, FL, United States
Full-time

Mill Creek Residential Leasing Consultant.At Mill Creek Residential, we are committed to building a diverse, equitable, and inclusive workplace where our associates can grow and bring their whole s... Show more

Compensation Consultant

Seacoast BankMiami, FL, United States
Full-time

Job Category: Human Resources Requisition Number: COMPE006072.Full-Time Stuart, FL 34994, USA +4 more locations.The Compensation Consultant will support the Compensation Team at Seacoast Bank, focu... Show more

Sales Consultant

CarMaxMiami, FL, United States
Full-time

Sales Consultant Trainee/h2pAs a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first experience at CarMax.Your mission is to build genuine relationships, understand cu... Show more

Design Consultant

Renewal by AndersenMiami, FL
$125,000.00 yearly
Full-time

Design consultants deliver a world class homeowner experience through in home sales consultations lasting about 90 minutes.They conduct 8 to 12 appointments per week, showcasing the value of Renewa... Show more

Sales Consultant

AndersenMiami, FL, United States
$32.25 hourly
Full-time

Design Consultant Trainee/h2pAt Andersen, we see possibility everywhere, every day and in everything we do.The possibility for our employees to achieve their full potential, for our communities to ... Show more

Consultant (Miami)

Applied Value GroupMiami, FL, United States
Full-time

Applied Value offers the Consultant the opportunity to work directly with managers and partners and contribute to all aspects of case analysis, strategy development, presentation, and implementatio... Show more

Finance Consultant

Bean Automotive GroupMiami, FL, United States
Full-time

Bean Automotive Group is a nationally recognized automotive group which champions Miami's rich automobile heritage.Our 670 associates, located throughout our 4 locations: Kendall Toyota, Lexus of K... Show more

Patient Consultant

Batash Endoscopic Weight LossMiami, FL, United States
$250,000.00 yearly
Full-time

We are looking for a driven, empathetic, and performance-focused Patient Consultant (PCA) to join our fast-growing, mission-driven team at Batash Weight Loss -- the #1 provider of endoscopic (i.Thi... Show more

Financial Consultant

Ocean BankMiami, FL, United States
Full-time

The Financial Consultant in Ocean Financial Services is responsible for building and maintaining long-term relationships with clients, understanding their financial goals, and delivering personaliz... Show more

Onboarding Consultant

WatscoMiami, FL, United States
Full-time

Onboarding Consultant/Implementation Consultant.Watsco Ventures is a division of Watsco, Inc, the largest distributor of heating, ventilation, air conditioning and refrigeration (HVAC/R) equipment,... Show more

Leasing Consultant

RAM PartnersMiami Beach, FL, United States
Full-time

Lazul is looking for a leasing consultant to use their customer service skills to connect with future residents and identify their wants and needs to secure lease agreements.Competitive compensatio... Show more

Biostatistics Consultant

Compass ConsultingMiami, FL, US
Full-time
Quick Apply

Are you a seasoned biostatistics expert with a passion for advancing healthcare through cutting-edge scientific leadership? Our client is seeking a highly skilled Director of Biostatistics to spear... Show more

Account Consultant

Luxury Brand PartnersMiami, FL, United States
Full-time

We are seeking a dedicated and talented Account Consultant to join our team.In this role, you will be responsible for building strong relationships over the phone and increasing revenue replenishme... Show more

Sales Consultant

Mexcor InternationalMiami, FL, United States
Full-time

Morales Beverage Group of Florida seeks a Sales Consultant for the Sarasota/West Coast territory.The company is a primarily a family-owned, multi-generational importer & distributor of alcohol beve... Show more

Benefits Consultant

Syntricate TechnologiesMiami, FL, United States
$15.00 hourly
Full-time

They will need to travel about 15-20 times per year throughout Dade County, and they are required to be in the office 5 days per week, with some flexibility in the summer to work virtual.Appropriat... Show more

Java Engineer

Purple DriveMiami, FL, Florida, USA
Full-time

Job Title: Java Engineer</strong></h2> <p data-end="97" data-start="34"><strong data-end="47" data-start="34">Location:</strong&gt... Show more

Sales Consultant

OneWater MarineMiami, FL, United States
Full-time

As a Sales Consultant at OneWater Marine, you will assist customers throughout the sales process, ensuring exceptional experience, by utilizing the defined sales process.The ideal candidate will be... Show more

BDC CONSULTANT

HGreg.comMiami, FL, United States
$18.00 hourly
Full-time

BDC Representative Centralized Business Development Center.HGreg is one of the fastest growing automotive groups in North America.Founded in 1993, HGreg operates 31 dealerships throughout Florida,... Show more

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Leasing Consultant

Leasing Consultant

Mill Creek Residential TrustMiami, FL, United States
21 days ago
Job type
  • Full-time
Job description

Mill Creek Residential Leasing Consultant

At Mill Creek Residential, we are committed to building a diverse, equitable, and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don't meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.

The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency.

Essential Functions/Responsibilities

Sales and Marketing

  • Warmly greet prospective residents and create a personal connection while determining needs and preferences
  • Professionally present the community and apartments along with specific features and benefits
  • Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner
  • Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease
  • Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials, and events promoted by competitors
  • Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)
  • Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily
  • Ensure the office, clubroom, apartment models, and "market ready" units are in impeccable condition
  • Share promotional ideas and events for marketing timeline
  • Assist in Social Media advertising as directed by the Manager
  • Assist in the preparation of move-ins such as walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager
  • Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents
  • Address and complete all other duties as assigned

Customer Service

  • Understand and support the customer experience vision for Mill Creek Residential
  • Communicate service guarantees and customer service standards to prospective and current residents
  • Take ownership to personally address and resolve customer concerns in a timely professional manner
  • Support new residents during move-in process. Assist with lease renewals, move-outs, and resident transfers
  • Contribute ideas for improving resident satisfaction to the Community Manager
  • Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention
  • Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied
  • Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager
  • Address and complete all other duties as assigned
  • Embody the Mill Creek mission, values, and brand promise in all that he or she does

Operational Standards

  • Complete all new lease and renewal paperwork, including related addendums
  • Attend any training classes/meetings as required or recommended by management
  • Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager
  • Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily
  • Post Craigslist ads daily to generate traffic
  • Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills
  • Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates
  • Ensure compliance with all Federal, State, and local laws. Consistently abide by Fair Housing regulations
  • Address and complete all other duties as assigned

Education and/or Experience

  • High School diploma or equivalent (GED) preferred
  • Commitment to, and passionate for, providing outstanding customer service
  • Strong communication skills (written and verbal)
  • Multi Family or related property management experience, retails sales or hospitality experience

Skills/Specialized Knowledge

  • Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication
  • Ability to take ownership of resident issues and/or concerns and come to a resolution
  • In-depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community
  • Continuous research of area competitors such as pricing, amenities, features, etc.
  • Computer skills including Microsoft Word, Excel, Entrata, Yardi, and Revenue Management Software
  • Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication, and division
  • Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone, and successfully program fobs and other electronic devices
  • Capable of traveling between two or more communities, if necessary
  • Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked

About the Benefits of Joining the Mill Creek Team

  • Competitive compensation
  • Comprehensive medical, dental, and vision
  • Employer sponsored short and long term disability, Life, and ADD insurance
  • 401k with employer matching
  • Paid time off benefits: Vacation, Sick, Holidays

Mill Creek is an Equal Opportunity Employer

Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart, and together!