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Outreach worker Jobs in Indianapolis, IN

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Outreach worker • indianapolis in

Last updated: 3 days ago
  • Promoted
Outreach Call Center Supervisor (Remote - Indiana)

Outreach Call Center Supervisor (Remote - Indiana)

MAXIMUSIndianapolis, IN, United States
Full-time
Maximus is currently hiring for an Outreach Call Center Supervisor to support our Indiana Enrollment Broker team.This is a remote opportunity open to Indiana residents. The Outreach Call Center Supe...Show moreLast updated: 6 days ago
  • Promoted
Yard Worker

Yard Worker

Glen-GeryIndianapolis, IN, United States
Full-time
Glen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited.Brickworks Limited (“The Group”) is a large Australian-listed group of companies. The Group has been in operation since the e...Show moreLast updated: 8 days ago
Postal Worker

Postal Worker

Postal Jobs NowIndianapolis, IN, United States
Full-time
Postal workers sort, process, and deliver mail and packages for homes and businesses.They operate sorting machines, manage routes, collect outgoing mail, and provide customer service at postal coun...Show moreLast updated: 30+ days ago
  • Promoted
Seasonal Worker

Seasonal Worker

Thorntons (Kentucky)Indianapolis, IN, United States
Full-time
The Seasonal Worker is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives. Essential Job Functions (RE...Show moreLast updated: 8 days ago
  • Promoted
Maintenance Worker

Maintenance Worker

Embassy Suites by Hilton Indianapolis NorthIndianapolis, IN, US
Full-time
Are you a hardworking, reliable maintenance technician? We’re looking for you! Our company is growing and we need a maintenance professional who has the know-how to keep our facilities and eq...Show moreLast updated: 24 days ago
  • Promoted
Community Outreach Worker

Community Outreach Worker

Eclectic Soul Voices CorpIndianapolis, IN, US
Full-time
Job Description : Community Outreach Worker.Youth Violence Reduction Initiative (YVRI).The Community Outreach Worker plays a frontline role in the Youth Violence Reduction Initiative (YVRI).This pos...Show moreLast updated: 30+ days ago
  • Promoted
Outreach Specialist

Outreach Specialist

Damien CenterIndianapolis, IN, US
Part-time
Dignity-Collaboration-Accountability-Access-Quality-Innovation.Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 indivi...Show moreLast updated: 21 days ago
Outreach Executive

Outreach Executive

CVS HealthIndianapolis, IN, US
Full-time
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 11 days ago
  • Promoted
Outreach Coordinator

Outreach Coordinator

VirtualVocationsIndianapolis, Indiana, United States
Full-time
A company is looking for an Outreach Coordinator to enhance member health outcomes through community collaboration and member engagement. Key Responsibilities Identify and collaborate with communi...Show moreLast updated: 5 days ago
Outreach Executive

Outreach Executive

Oak Street HealthIndianapolis, Indiana
Full-time
The Outreach Executive (OE) reports to the Sales Manager and is responsible for developing relationships with key businesses and organizations within their assigned territory in order to create pat...Show moreLast updated: 30+ days ago
Cold Email Outreach Specialist

Cold Email Outreach Specialist

Uptalent.ioIndianapolis, IN, US
Full-time
Cold Email Outreach Specialist.We're seeking an experienced Cold Email Outreach Specialist to lead our cold email initiatives, ensuring high deliverability, engagement, and conversion rates.As part...Show moreLast updated: 11 days ago
  • Promoted
Client Outreach Manager- Remote

Client Outreach Manager- Remote

Amplity HealthIndianapolis, IN, US
Remote
Full-time
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease...Show moreLast updated: 30+ days ago
SNAP Outreach Coordinator

SNAP Outreach Coordinator

Eskenazi HealthIndianapolis
Full-time
The SNAP Outreach Coordinator will provide support to the Supplemental Nutrition Assistance Program (SNAP).Primary focus will be outreach to patients and communities within the Eskenazi Health Clin...Show moreLast updated: 30+ days ago
Outreach Care Specialist

Outreach Care Specialist

Elevance HealthIndianapolis, Indiana
Full-time
This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity,...Show moreLast updated: 4 days ago
  • Promoted
Outreach Liaison - Indianapolis

Outreach Liaison - Indianapolis

Author HealthIndianapolis, IN, United States
Full-time
Outreach Liaison - Indianapolis, IN.Connecting Vulnerable Patients with Life-Changing Mental Health Care.At Author Health, we believe in providing compassionate, comprehensive technology-enabled me...Show moreLast updated: 12 days ago
  • Promoted
Provider Education and Outreach Rep

Provider Education and Outreach Rep

Indianapolis StaffingIndianapolis, IN, US
Full-time
LTSS Provider Education & Outreach Representative.Become a part of our caring community and help us put health first.Humana Healthy Horizons in Indiana is seeking a LTSS Provider Education & Outrea...Show moreLast updated: 10 days ago
Manager Patient Outreach, IHCI

Manager Patient Outreach, IHCI

Community Health NetworkIndianapolis, Indiana, USA
Full-time
The Innovative Healthcare Collaborative of Indiana (IHCI) is a joint venture between Community Health Network and Deaconess Health System. Its goal is to support our sponsors and partners in their s...Show moreLast updated: 3 days ago
  • Promoted
Laundry Worker

Laundry Worker

Healthcare Services GroupIndianapolis, IN, US
Full-time
Join Healthcare Services Group (HCSG) as a Laundry Worker, where you will play a crucial role in maintaining the cleanliness and availability of linens and garments in a long-term care facility.At ...Show moreLast updated: 5 days ago
  • Promoted
Outreach Coordinator / Washington County

Outreach Coordinator / Washington County

Professional Management EnterprisesIndianapolis, IN, United States
Full-time
Provide resources who are trusted members of the communities served and / or have an unusually close understanding of the communities to facilitate access to health care services, improve the quality...Show moreLast updated: 6 days ago
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Outreach Call Center Supervisor (Remote - Indiana)

Outreach Call Center Supervisor (Remote - Indiana)

MAXIMUSIndianapolis, IN, United States
6 days ago
Job type
  • Full-time
Job description

Description & Requirements

Maximus is currently hiring for an Outreach Call Center Supervisor to support our Indiana Enrollment Broker team. This is a remote opportunity open to Indiana residents. The Outreach Call Center Supervisor is responsible for supervising a remote team of 5-10 call center representatives supporting Medicaid enrollment. The Call Center Supervisor will also ensure staffing levels are maintained, drive their team to meet quality standards, and conduct progressive disciplinary action as necessary.

Why Join Maximus?

  • Competitive Compensation - Quarterly bonuses based on performance included!
  • ️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
  • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
  • ️ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
  • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
  • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
  • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
  • Tuition Reimbursement - Invest in your ongoing education and development.
  • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
  • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
  • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities :

  • Collaborate with project staff, client office personnel, and community agencies to address and resolve project-related issues effectively.
  • Deliver public speaking sessions and educational programs to community agencies and local office staff. - Engage actively in community health fairs and conduct group presentations aligned with the project's promotion.
  • Report concerns, problems, and issues to the Leadership promptly.
  • Supervise and oversee the activities of Outreach Client Service Representatives.
  • Maintain a professional demeanor representing the organization and advocating for the program.
  • Distribute program materials to diverse community groups.
  • Exceed established performance objectives while ensuring compliance with company Wage & Hour policies, including the provision of rest and meal breaks for non-exempt employees.
  • Adhere strictly to all company policies, procedures, and mandated training.
  • Supervise and oversee the activities of the Member Support Specialist (MSS) staff to include monitoring, tracking, and evaluating staff performances to meet all contractual SLAs.
  • Perform operational tasks to assure project service level requirements and goals are met, including aalyzing direct reports' quality performance and trending call types
  • Conduct 1 : 1 meetings on a regular basis and determine staff needs for coaching, training, and disciplinary action, as necessary.
  • Monitor and manage the Quality Management and Improvement Program process to ensure program goals are met.
  • Oversee appropriate documentation and resolution of member issues or complaints. Provide assistance to MSS staff with escalated issues.
  • Collaborate with project staff, client personnel, the Enrollment Broker, Managed Care Entities (MCEs), and other entities as needed to address and resolve issues effectively.
  • Engage in educational outreach activities and distribute program materials, in collaboration with other entities, based on the needs of members and potential members.
  • Maintain a professional demeanor representing and advocating for the program.
  • Cultivate positive relationships with client personnel, MCEs, community groups, other referral entities, and members.
  • Ensure compliance with company Wage & Hour policies, including the provision of rest and meal breaks for non-exempt employees.
  • Adhere strictly to all company and client policies, procedures, and mandated training for self and MSS staff.
  • Maintain expert knowledge of program and services. Work in partnership with IT and all departments to optimize workflow and processes.
  • Minimum Requirements

  • Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
  • Previous experience working with persons with disabilities, senior / aging populations, and long-term supports and services needs preferred.
  • Knowledge of State Medicaid, Medicare, dual-eligibility, and managed care entities preferred.
  • Travel up to 20% of the time with a personal vehicle required.
  • Previous leadership experience preferred.
  • Previous experience working in a remote setting preferred.
  • Must be willing and able to work 8 : 00am-5 : 00pm Eastern Standard Time (EST), Monday-Friday.
  • Must be a resident of Indiana.
  • Home Office Requirements :

  • Internet speed of 20mbps or higher required (you can test this by going to w ww.speedtest.n et).
  • Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
  • Must currently and permanently reside in the Continental US.
  • EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .