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The Program Associate provides a variety of routine clerical functions within a behavioral health outpatient office setting.
Scheduled Hours : Work hours will vary to include some evening and Saturday hours; Hours of operation will vary based on clinic location.
Duties and Responsibilities :
Works in a fast-paced environment that requires multitasking, excellent customer service & interpersonal skills to greet clients & visitors promptly and courteously.
Answering phones
Scheduling appointments
Verifying insurance and collecting copays
Data entry
Scanning / downloading info into the ECR.
Handling client questions and concerns
Attends agency meetings and completes required trainings.
Checks vital signs
Obtains prior authorization for medical services or medications
Other duties as assigned.
Qualifications
Minimum Qualifications :
High school diploma or GED and 1yr of general office or administrative experience
Preferred Qualifications :
Medical Assisting experience / background preferred
Minimum 1 year experience working in a medical / behavioral health setting.
Outgoing, engaging, and personable communication skills.
Experience working in a medical or behavioral health office.
Excellent computer skills including familiarity with Microsoft Word and Excel.