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Service delivery manager Jobs in Orlando, FL

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Service delivery manager • orlando fl

Last updated: 2 days ago

Warranty Service Manager

David Weekley HomesOrlando, Florida, United States
Full-time

David Weekley Homes is seeking a dynamic Warranty Service Manager (WSM) to join our Orlando team.This role calls for a proactive self-starter who thrives both independently and collaboratively.The ... Show more

Customer Service Manager

Daniels HealthOrlando, FL
Full-time +1

Join Daniels Health, a mission-driven leader in healthcare waste management, as our .At Daniels, we’re transforming the way healthcare organizations manage waste—prioritizing safety, sustainability... Show more

Manager - Service

Goosehead InsuranceOrlando, FL, United States
Full-time

Team Leadership and Development.Lead and coach frontline agents to consistently meet and exceed targets.Ensure accountability against key service KPIs (SLA, NPS, FCR, CSAT).Conduct structured coach... Show more

Customer Service Manager

Brook Valley ManagementOrlando, FL, United States
Full-time

The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an exceptional shopping experience for every customer.This role ... Show more

Plumber Service

Heichel PlumbingOrlando, Florida, United States, 32801
Full-time
Quick Apply

Must have open availability due to on call emergency which will be rotated between employees.You will Need to provide your own hand tools.As a Service plumber, you will be responsible for diagnosin... Show more

 • Promoted

Service Manager

Hogan TransportationOrlando, FL, United States
Full-time

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utili... Show more

IT Service Delivery Manager

Private Label StaffOrlando, FL, United States
Full-time

We are seeking an experienced IT Service Delivery Manager to lead the daily operations of a technical support team responsible for delivering enterprise IT services across a multi-site environment.... Show more

Senior Service Delivery Manager - Orlando, FL

Merge ITOrlando, FL, United States
Full-time

Senior Service Delivery Manager.Our enterprise-level client in Orlando, FL, has an immediate need to hire a Senior Service Delivery Manager.This position is for a Senior Delivery Manager of the Glo... Show more

Service Manager

KaseyaOrlando, FL, United States
Full-time

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide.Our comprehensive platform he... Show more

Service Manager

Sprouts Farmers MarketOrlando, FL, United States
Full-time

At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by inspiring and motivating a team committed to providing superior service in a fast-paced and friend... Show more

Customer Service Manager

Daniels HealthOrlando, FL, United States
Full-time +1

Join Daniels Health, a mission-driven leader in healthcare waste management, as our Customer Service Manager based at our plant in Orlando, Florida.At Daniels, we're transforming the way healthcare... Show more

Lead Project Manager - Power Delivery

Michael PageOrlando, FL, United States
Temporary

Lead Project Manager - Power Delivery.Lead end-to-end execution of 69kV-500kV transmission and substation projects from planning through commissioning.Manage EPC contractors, Engineers of Record, a... Show more

Service and Delivery Driver

TBC CorporationOrlando, FL, US
Full-time

For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale op... Show more

Project Manager-Alternative Delivery

RK&KOrlando, FL, United States
Full-time

RK&K is currently seeking a Project Manager to lead our Florida based Alternative Delivery team, position to be based in any of our Florida offices.As a Project Manager in our Alternative Delivery ... Show more

Automotive Service Manager

MidasOrlando, FL, United States
Full-time

Midas Automotive Service Manager.At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained throu... Show more

Project Engineering Manager for Service

Siemens EnergyOrlando, Florida, United States of America
Full-time

As a Project Engineering Manager at Siemens Energy, you will lead a diverse team of engineering specialists in the engineering of major Power Plant modification and modernization projects in the Un... Show more

 • Promoted

SR Service Manager

The Resource GroupOrlando, FL, United States
Full-time

It's fun to work in a company where people truly believe in what they're doing!.We're committed to bringing passion and customer focus to the business.If you like wild growth and working with happy... Show more

Electrical Service Manager

Mechanical OneOrlando, FL, United States
Full-time

We are looking for dedicated, enthusiastic, and experienced personnel.Why work with us? We offer careers with numerous growth opportunities.At this company we value RESPECT, INTEGRITY & INNOVATION ... Show more

Mechanical Service Manager

Snider Fleet SolutionsOrlando, FL, United States
Full-time

Snider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation.We are committed to excellence and recognize the dedication it takes to do a great j... Show more

Line Service Manager

Sheltair AviationOrlando, FL, United States
Full-time

POSITION SUMMARY: The Line Service Manager directs and coordinates activities of the day-to-day operations.The LSM is responsible for facilitating the duties listed below, either personally or by d... Show more

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Warranty Service Manager

Warranty Service Manager

David Weekley HomesOrlando, Florida, United States
5 days ago
Job type
  • Full-time
Job description
Job Description

David Weekley Homes is seeking a dynamic Warranty Service Manager (WSM) to join our Orlando team. This role calls for a proactive self-starter who thrives both independently and collaboratively. The WSM will partner closely with customers, builders, and trade partners in a fast-paced environment, delivering exceptional service while ensuring the highest levels of customer satisfaction.

WSM's resolve warranty calls made by David Weekley Homeowners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly. Warranty Service Managers are responsible for overseeing warranty resolutions across multiple assigned communities. This role is field based, with most work performed in or around the supported communities.

Responsibilities include:

  • Coordinate and schedule all other repairs with contractors and customers
  • Follow up, inspect and ensure completion of all repairs
  • Hold contractors accountable for results
  • Instruct customers on how to maintain their homes, as well as communicating what items are not warrantable
  • Manage your budget
  • Performing minor repairs
  • Handle multiple tasks, as well as projects within designated timeframes
  • The ability to say "no" and overcome objections in a professional manner
  • Responsible for achieving high levels of customer satisfaction

Qualifications

  • A positive attitude and good social/interpersonal skills are essential
  • Must be able to deal with and remain calm in confrontational situations and deal with negativity
  • Previous experience in the home building industry and/or some home repair experience is helpful
  • Previous experience in a customer service environment
  • Have exceptional listening and communications skills
  • Follow up and follow through consistently to deliver outstanding service
  • Have excellent time management, organizational and scheduling skills
  • A reliable vehicle for local travel is needed


Additional Information

.

What We Offer:

Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 20 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.

We offer an excellent benefits package that includes:

  • Health Insurance - Medical, Dental and Vision
  • 401k and discretionary 8% match
  • Employee Stock Ownership Plan
  • Profit Sharing
  • Vacation, Paid Holidays, plus PTO
  • New Home Discount for Team Member and Family
  • College Scholarship Program
  • Community Outreach
  • Sabbaticals
  • And more!

David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.

Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.