Service desk analyst Jobs in Knoxville, TN
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Service desk analyst • knoxville tn
Last updated: 23 hours ago
Corporate Office - Knoxville, TN.Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 38 states.
We offer a place of respite and a distinctive shopping experience...Show moreLast updated: 30+ days ago
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States.We offer a complete menu of services including Perming, Tinting, Threading, and more.We are pro...Show moreLast updated: 30+ days ago
Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA.Our people are our greatest asset, and our company culture is grounded on that belief.
We offer challenging and interesting...Show moreLast updated: 30+ days ago
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with c...Show moreLast updated: 30+ days ago
At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency.Join us in delivering exceptional service while upholding the highest standards of professionalism and co...Show moreLast updated: 30+ days ago
Are you a proactive and detail-oriented computer science student with a passion for ensuring system reliability? Pilot Company is seeking a Service Desk Intern to join our Level 1.Knoxville, Tennes...Show moreLast updated: 16 days ago
Front Desk Receptionist, Health Fitness Center Tennis.PRN / OCC, Variable Hours & Shifts.Covenant Health Fitness Center is not just Knoxville's best gym, it is a 5-star health club.The facility offer...Show moreLast updated: 30+ days ago
Front Desk Associate- Fountain City Club Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one ...Show moreLast updated: 30+ days ago
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.Our energy and lo...Show moreLast updated: 14 days ago
Corporate Office - Knoxville, TN.We are a fast-growing, founder-led retail company with five dynamic and expanding brands.
Our mission is simple yet powerful : to give back to our communities and mak...Show moreLast updated: 30+ days ago
General Manager / Assistant General Manager.Hourly, non-exempt, Semi-Monthly.LATE EVENING HOURS (3 PM to 11 PM Weekdays).
As the first point of contact for our members, it is crucial that the Front De...Show moreLast updated: 30+ days ago
Join TSUNAMI as our Security Camera Help Desk Manager! Step into a role where tech meets service.This is a customer-focused role supporting our surveillance systems.You’ll work directly with ...Show moreLast updated: 23 hours ago
Hourly base rate plus commission on every check.Two paychecks per month OR access your earnings daily with DailyPay.Annual performance reviews with potential pay increases.No fitness certification ...Show moreLast updated: 30+ days ago
Location : Knoxville, TN 37920 (Onsite).Duration : 6 Months Contract With Possible Extension.Schedule : In Office 8 Am- 4 : 30 / 5 Pm EST.
After Training, On Site Five Days With The Potential Of 3 Days In ...Show moreLast updated: 3 days ago
Ensure that loads are delivering on time, monitoring pickup, in-transit and deliveries to proactively intervene and save late deliveries, driving high levels of service to our customers.Perform hyp...Show moreLast updated: 30+ days ago
StretchLab Bearden is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand!.
Founded in 2015 in Venice, Ca...Show moreLast updated: 30+ days ago
Do you have a passion for helping others? At the Massage Envy Northshore franchise, we support and inspire you to be your best while we work together to help clients feel their best.As a team, we'r...Show moreLast updated: 30+ days ago
Join Us in Our Mission to Commercialize Fusion Energy.Type One Energy Group is mission-driven to provide sustainable, affordable fusion power to the world.
Established in 2019 and venture-backed in ...Show moreLast updated: 8 days ago
Help Desk Supervisor- Social Work Research & Public Service-240000023Z.Help Desk Supervisor – Multiple Positions.Social Work Office of Research and Public Service (SWORPS).Full Time, Non- Exempt po...Show moreLast updated: 30+ days ago
Bank were on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the rig...Show moreLast updated: 10 days ago
Help Desk Analyst
Altar'd StateKnoxville, TNFull-time
- Promoted
Front Desk Sales Associate
The Lash LoungeKnoxville, TN, USPermanent
Help Desk Support
ApplyLogic Consulting Group, LLCKnoxville Metro, TN, USAFull-time
Front Desk Agent
La Quinta Inn & Suites PowellPowell, TN, USPart-time
Property Desk Adjuster
EAC Claims Solutions LLCKnoxville, Tennessee, United StatesFull-time
Service Desk Intern
Pilot CompanyKnoxville, Tennessee, United StatesFull-time
- Promoted
FRONT DESK RECEPTIONIST
Covenant HealthKnoxville, TN, USFull-time
Front Desk Associate
Crunch Fitness - CR HoldingsKnoxville, TN, USFull-time
Quick Apply
Service Desk Intern
Pilot Flying JKnoxville, TN, USFull-time
Help Desk Leader
stand out for good, IncKnoxville, TNFull-time
Front Desk Closer
Club 4 FitnessKnoxville, TNFull-time +1
- Promoted
Security Camera Help Desk Manager
TSUNAMI USAKnoxville, TN, USFull-time
Front Desk - Closing Shift
Gold's Gym - East Tennessee LLCKnoxville, TN, USPart-time
- Promoted
Fraud Analyst
eTeamKnoxville, TN, USTemporary
- Promoted
Transportation Analyst
StaffingKnoxville, TN, USFull-time
Front Desk / Sales Associate
StretchLab East TNKnoxville, TN, USFull-time
Quick Apply
Front Desk Sales Associate
Massage EnvyKnoxville, TN, USFull-time
- Promoted
Project Analyst
Type One EnergyKnoxville, TN, USFull-time +1
Help Desk Supervisor- Social Work Research & Public Service
University of Tennesseeknoxville, Tennessee, USFull-time
Credit Analyst
ElavonKnoxville, Tennessee, USAFull-time
- cloud architect (from $ 164,350 to $ 253,500 year)
- clinic director (from $ 92,500 to $ 230,000 year)
- clinical director (from $ 95,625 to $ 230,000 year)
- pediatric dentist (from $ 25,000 to $ 225,000 year)
- general dentist (from $ 150,513 to $ 225,000 year)
- lead software engineer (from $ 196,013 to $ 223,950 year)
- technical program manager (from $ 167,348 to $ 222,200 year)
- hospital (from $ 27,300 to $ 210,000 year)
- civil engineering (from $ 68,250 to $ 205,000 year)
- engineering project manager (from $ 145,625 to $ 205,000 year)
- New York, NY (from $ 47,663 to $ 75,000 year)
- Fairfield, CA (from $ 54,631 to $ 74,374 year)
- Los Angeles, CA (from $ 50,700 to $ 73,840 year)
- Chicago, IL (from $ 50,000 to $ 67,500 year)
- Houston, TX (from $ 42,500 to $ 60,000 year)
- Phoenix, AZ (from $ 40,518 to $ 60,000 year)
- Philadelphia, PA (from $ 50,000 to $ 57,573 year)
The average salary range is between $ 41,132 and $ 70,883 year , with the average salary hovering around $ 51,681 year .
Help Desk Analyst
Altar'd StateKnoxville, TN30+ days ago
Job type
- Full-time
Job descriptionExceptional time management, facilitation, and organizational skills Strong interpersonal skills and excellent verbal and written communication skills Customer oriented and cool under pressure Problem solving mindset Experience with any system support ticketing platform Experience with installing, configuring, administering and troubleshooting a wide range of desktop hardware and software Experience with troubleshooting printers, scanner and various other peripherals Knowledge of networking hardware including routers, switches and VPN appliances Retail industry experience CompTIA A+ certification or ability to earn certification within 1 year of employment Associate’s degree in a technology focused area 1-2 years in a customer service focused role
Corporate Office - Knoxville, TN
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 38 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home décor and gifts.
Our Mission
Stand Out. For Good”. At Altar’d State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
The Role
The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations. Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues. This individual will also be part of future technology projects.
Primary Responsibilities
- Answer all calls for help either by phone, chat, email, or portal entry using ticketing platform
- Manage and prioritize central ticketing queue to ensure timely resolution of issues
- Perform troubleshooting through diagnostic techniques for retail stores, distribution centers, and home office locations
- Walk Guest through problem solving process
- Determine the best solution based on issues and details provided by Guests
- Install, modify, and repair computer hardware and software
- Facilitate and direct resolution with on site technicians or vendors as needed
- Provide accurate information on IT products or services
- Follow up and update Guest on status of issues
- Maintain the highest level of guest service
- Record events, problems and resolution in logs
- Identify and escalate situations requiring urgent attention
- Writing and editing technical documentation
- Additional special projects as assigned
Skills and Abilities
Education and Experience
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition :
73 in Fortune 100 Best Companies to Work For® 2023
4 in Fortune Best Workplaces in Retail™ 2022
93 in Best Workplaces for Millennials™ 2023
34 in Fortune Best Workplaces for Women™ 2022