Software programmer • san antonio tx
TITLE: IT User Support Specialist I POSITION CLASSIFICATION: ExemptDEPARTMENT: Information Technology POSITION REPORT TO: IT Support Assistant ManagerSUMMARY: The User Support Specialist provides t... Show more
Northstrat is seeking a motivated Frontend Developer who is passionate about building intuitive applications that meet the needs of our users.Asking questions, failing fast, and writing maintainabl... Show more
Active Secret clearance with the ability to obtain and maintain a TS/SCI.AMS Technologies, LLC is a HUBZone-certified small business providing cybersecurity, software development, systems engineeri... Show more
This opportunity is only for candidates currently residing in the specified country.Your location may affect eligibility and rates.Please submit your resume in English and indicate your level of En... Show more
BTS Software Solutions is seeking a Cryptologic Cyber Planner to operational planning in support of customer requirements.Primary Location: Annapolis Junction, MD.Secondary Locations: Augusta, GA, ... Show more
Guidewire Business Analyst - Policycenter, Guidewire - Claimcenter.Job Summary: The Lead Consultant for Guidewire policy center and Guidewire claim center will be responsible for overseeing and imp... Show more
Manager of Software Engineering-Forecast & Replenishment Team.As a Manager of Software Engineering-Forecast & Replenishment team, you'll raise up your team, helping develop individual careers and a... Show more
COLSA Corporation is currently seeking a Software Engineer that will perform work that applies a broad theoretical and practical knowledge of software engineering to include but not be limited to r... Show more
The client is a venture-backed startup simplifying access to essential benefits for frontline workers.Their AI-powered platform helps employees easily find and apply for benefits like childcare, el... Show more
Be Challenged and Make a Difference.In a world of technology, people make the difference.We believe if we invest in great people, then great things will happen.At AnaVation, we provide unmatched va... Show more
Career Launch is hiring for this role and related opportunities across software, product, operations, go-to-market, finance, and strategy.This opening is for candidates who want to be considered fo... Show more
Information Security Specialist.Unix/Storage Systems Administrator.QA Software Testing Specialist.Telecommunications Technicians. Show more
We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security... Show more
Be part of a company that is influential and the standard for a rapidly evolving industry!".RealTime eClinical Solutions is a Global Leader and rapidly growing SaaS technology company that provides... Show more
Entry-Level Java Developer (Spring Boot, Microservices, DevOps).Since , SynergisticIT has helped more than.We've helped thousands of candidates land full-time jobs at tech leaders like.Google, Appl... Show more
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for the military... Show more
Ghosted by companies and/or Failing Interviews?—Start getting offers”.For jobseekers who get interviews but don't convert them into offers.Rejections can be discouraging, but they don't reflect you... Show more
PlusAI is a Physical AI company pioneering AI-based virtual driver software for factory-built autonomous trucks.Headquartered in Silicon Valley with operations in the United States and Europe, Plus... Show more
San Antonio, TX Employment Type: Full-Time Shift Options: 1st Shift: 7:00 AM – 3:30 PM 2nd Shift: 3:00 PM – 11:30 PM About the Organization Our client is a leading provider in the food manufacturin... Show more
The Assistant Cad Systems Manager will support the Transportation team in the execution and advancement of Cad technology to improve production quality and efficiency.This role will assist in devel... Show more
The average salary range is between $ 73,800 and $ 150,000 year , with the average salary hovering around $ 97,350 year .
The average salary range is between $ 80,000 and $ 140,112 year , with the average salary hovering around $ 97,425 year .
TITLE: IT User Support Specialist I POSITION CLASSIFICATION: ExemptDEPARTMENT: Information Technology POSITION REPORT TO: IT Support Assistant ManagerSUMMARY: The User Support Specialist provides technical support to staff throughout the organization. This role includes responding to inquiries, diagnosing and resolving fundamental technical issues, and escalating more complex problems to advanced support teams. The ideal candidate will possess a customer-focused mindset, excellent communication skills, and a strong foundation in IT systems and software, along with at least two years of experience in a helpdesk or support role.SHIFT HOURS: 9am-5pmEducation/ExperienceTwo years help desk experience requiredMicrosoft 365 (Azure, Intune, Teams) experience is a plusIT certification, or some college is plus.Strong verbal and written communication skills with a customer-focused mindset.Basic understanding of computer systems, networks, and common software applications.Ability to troubleshoot and resolve technical issues in a timely manner.Excellent problem-solving and critical-thinking skills.Ability to work independently and as part of a team.Willingness to learn and stay current with technology trends and products.Able to travel to all satellite office locations.On-Call-Duty Rotation that includes nights and weekendsJob ResponsibilitiesRespond to staff inquiries via phone, email, and chat, providing first-level technical support.Troubleshoot and diagnose basic software and hardware issues, guiding users through step-by-step solutions.Escalate complex issues to higher-level support teams when necessary.Maintain detailed records of staff interactions, incidents, and resolutions using ticketing system.Stay up to date on the latest technology and product offerings to provide knowledgeable support.Collaborate with team members to continuously improve support processes and enhance staff satisfaction.Setting up and configuring new devices, software, and user accounts.Assist with basic training for users on company-supported software and applications.Track and manage hardware inventory.Maintain and update internal IT documentation
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