Sql server • chattanooga tn
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
Consistent flexible hours, including overtime available.No working into early morning hours.We aren't open into early morning hours.Non-corporate, family type environment.Plenty of opportunity to m... Show more
Mercor is partnering with a **frontier AI research lab** to engage experienced software engineers with deep expertise in **legacy codebase migration and modernisation**.We are looking for engineers... Show more
We currently have an exciting opportunity for an experienced and passionate leader to join our team as the IT Director.The IT Director for See Rock City, Inc.This role is not just about managing sy... Show more
My client, a Chattanooga-based equipment leasing and finance company, is looking for a Manager, Software Engineering to lead a small, mixed-stack engineering team (2.NET developers and 1 Salesforce... Show more
To our guests, Zaxby's is more than just a place to eat it's a place to have fun, spend some time with friends and experience great food.To our team members, Zaxby's is a family.Looking for a grea... Show more
At Waffle House, we are not in the food business.We are in the People Business and we are hiring immediately for full time and part time servers (all shifts).Being in the People Business, we don’t ... Show more
Frothy Monkey is hiring a Server at our Chattanooga location!.If you're an optimistic and warm individual who excels in both team settings and independent work, we want you!.Finding joy in taking c... Show more
Meal times are a highlight of our residents' days! Our.Enjoy the reward of bringing a smile to their day.We invite a dependable, customer-focused.Thurs & Friday: 330p - 730p.College students... Show more
Bad Daddy's Burger Bar is looking for a Server to join the Team!.Come in any Monday-Wednesday from 2pm-5pm for an on-the-spot interview!.What's in it for me? Great question!.We promote almost exclu... Show more
At Waffle House, we are not in the food business.We are in the People Business and we are hiring immediately for full time and part time servers.Being in the People Business, we don’t just take car... Show more
Restoration Water Mitigation Project Manager.Apex Restoration DKI is a dynamic damage restoration company with core values of integrity, quality, empathy, and communication.Apex was born in 2007 an... Show more
Start your career with Enterprise Mobility! Were hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail m... Show more
Are you looking for an opportunity and growth in your hospitality career? Look no further! .Here at Tupelo Honey, we believe ".We feel passionate about offering a diverse array of benefits to meet ... Show more
Reports to: Garage Partner/Department Manager.Our mission is to provide an innovative and entertaining dining experience which will compel our.Join us as a guest, leave as a friend.Servers ensure t... Show more
JOB DESCRIPTIONJob Title: Castle Café Team Member Department: 06/FoodType of Position: Full-time Status: Non-Exempt Hours: Varies Job Summary: Café Team members are responsible for delivering excel... Show more
Jack Brown's Beer & Burger Joint is looking for enthusiastic and dedicated.As a restaurant that prides itself on delivering an unforgettable dining experience, we want team members who love gre... Show more
Our direct client has an opening for a Network Administrator position # 61441.This position is for 12+ months, with the option of extension, and will be on-site in Chattanooga, TN.If you are intere... Show more
TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, an... Show more
Gaucho/Meat Server/ Brazilian Steakhouse.Kal Group dba Rodizio Grill – Hamilton Place | Chattanooga, TN.Rodizio Grill is looking for dependable, energetic team members to join our FOH team as a.Thi... Show more
The average salary range is between $ 97,500 and $ 141,870 year , with the average salary hovering around $ 113,335 year .
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
){kind=logo}
