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Technical engineer Jobs in Louisville, KY

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Technical engineer • louisville ky

Last updated: 14 days ago
  • Promoted
Engineer, Technical Service

Engineer, Technical Service

Arrow International, IncLouisville, KY, US
Full-time
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions.We produce and distribute a wide array of products including consumables (pull tab t...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Steele StaffingLouisville, KY
Permanent
Provide technical expertise to both internal and external customers and colleagues.Process standard product requests, providing value-add solutions to customers. Adhere to company guidelines and pro...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Crescent City Recruitment GroupLouisville, KY
Permanent
If you have a passion for friendly people, made-from-scratch food, craft beer and cocktails, and a hospitality background, we want to talk to you!. We are seeking an experienced .The AGM is responsi...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Technology Recruiting SolutionsLouisville, KY
Permanent
North America IT Security Manager.The NA IT Security Manager’s role is to provide vision and leadership for developing and supporting security initiatives. The NA IT Security Manager directs the pla...Show moreLast updated: 30+ days ago
  • Promoted
Technical Support Engineer

Technical Support Engineer

VirtualVocationsLouisville, Kentucky, United States
Full-time
A company is looking for an Associate Technical Support Engineer.Key Responsibilities Resolve questions and issues for online merchants using technical expertise and customer service skills Comm...Show moreLast updated: 30+ days ago
Technical Support Engineer

Technical Support Engineer

PacksizeLouisville, KY
Full-time
Packsize is redefining the way businesses and their customers use and experience packaging around the world.We build the technology, design the right solutions, and automate the processes that prop...Show moreLast updated: 15 days ago
  • Promoted
Technical Support Engineer - Louisville, KY

Technical Support Engineer - Louisville, KY

Packsize, LLCLouisville, KY, US
Full-time
Packsize is redefining the way businesses and their customers use and experience packaging around the world.We build the technology, design the right solutions, and automate the processes that prop...Show moreLast updated: 14 days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Corps PartnersLouisville, KY
Full-time
Provide technical expertise to both internal and external customers and colleagues.Process standard product requests, providing value-add solutions to customers. Adhere to company guidelines and pro...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Precisionmachining.jobsLouisville, KY
Permanent
Provide technical expertise to both internal and external customers and colleagues.Process standard product requests, providing value-add solutions to customers. Adhere to company guidelines and pro...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Food Management SearchLouisville, KY
Permanent
Job ID : 6cb51f9f-5413-4363-a618-ae25769a8ecc.Provide technical expertise to both internal and external customers and colleagues. Process standard product requests, providing value-add solutions to c...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Stratus StaffingLouisville, KY
Permanent
Provide technical expertise to both internal and external customers and colleagues.Process standard product requests, providing value-add solutions to customers. Adhere to company guidelines and pro...Show moreLast updated: 30+ days ago
(Remote) Technical Support Engineer

(Remote) Technical Support Engineer

N. Harris Computer Corporation - USAKentucky, United States
Remote
Full-time
Silverblaze is looking for a Technical Support Engineer to join our team!.We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. This role will be an integral part of our...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

R.L. Wilson & AssociatesLouisville, KY
Full-time
Provide technical expertise to both internal and external customers and colleagues.Process standard product requests, providing value-add solutions to customers. Adhere to company guidelines and pro...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Max PopuliLouisville, KY
Permanent
Provide technical expertise to both internal and external customers and colleagues.Process standard product requests, providing value-add solutions to customers. Adhere to company guidelines and pro...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

bizjobz LLCLouisville, KY
Full-time
Provide technical expertise to both internal and external customers and colleagues.Process standard product requests, providing value-add solutions to customers. Adhere to company guidelines and pro...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Professional OutlookLouisville, KY
Permanent
Are you a skilled Echo Technologist looking for a new opportunity in a supportive and patient-focused environment? Join our team in the charming town of Eureka, California, where the stunning redwo...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Byrnes & Rupkey, IncLouisville, KY
Permanent
Provide technical expertise to both internal and external customers and colleagues.Process standard product requests, providing value-add solutions to customers. Adhere to company guidelines and pro...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Joseph Michaels InternationalLouisville, KY
Full-time
Provide technical expertise to both internal and external customers and colleagues.Process standard product requests, providing value-add solutions to customers. Adhere to company guidelines and pro...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Philips Recruiting ServicesLouisville, KY
Permanent
Provide technical expertise to both internal and external customers and colleagues.Process standard product requests, providing value-add solutions to customers. Adhere to company guidelines and pro...Show moreLast updated: 30+ days ago
CNC Technical Sales Engineer

CNC Technical Sales Engineer

Dunson & Associates IncLouisville, KY
Full-time
Provide technical expertise to both internal and external customers and colleagues.Process standard product requests, providing value-add solutions to customers. Adhere to company guidelines and pro...Show moreLast updated: 30+ days ago
Engineer, Technical Service

Engineer, Technical Service

Arrow International, IncLouisville, KY, US
30+ days ago
Job type
  • Full-time
Job description

Job Type

Full-time

Description

Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.

Primary Roles and Responsibilities

  • Ability to diagnose software and hardware problems effectively. Analyzes, identifies, and solves customer equipment problems in accordance with established performance standards.
  • Responsible for logging service calls in Salesforce and recording related pertinent information.
  • Responsible for remote phone support when not traveling.
  • Responsible for escalating any tier 2 / 3 issues to the support specialist.
  • Responsible to escalate any support issues to management in a timely manner.
  • Ability to work through issues with above average first visit resolutions.
  • Work closely with distributors on parts orders, RMAs, and technical assistance.
  • On-site installations and support required, overnight travel will be involved and can exceed 75% at times.
  • Assist customers on the configuration and programming of Arrow equipment.
  • Train distributors and customers on the use of Arrow equipment.
  • Exceed customer satisfaction objectives as outlined by Arrow management.
  • Recommends and executes appropriate solutions in a timely manner.
  • Responsible for promptly following up with customers as needed.
  • Ability to work from home effectively which includes access to high-speed DSL or Cable internet.
  • Other duties as assigned by management.

Requirements

Experience and Education

  • Associate degree in Computer Technologies or applicable experience
  • Minimum of 3 years training or commensurate experience in electronic and PC technologies.
  • Support knowledge of SQL, Windows Active Directory, Networking, Windows and Windows Server.
  • Strong analytical skills.
  • Ability to read schematics and technical manuals.
  • PC, mechanical and electrical aptitude.
  • Excellent written and verbal communication skills.
  • Strong customer relations and phone skills.
  • Must be self-motivated to work independently without direct supervision.
  • Effective planning and organizational skills to efficiently manage time and call load.
  • Competency in various software applications including MSOffice.
  • Experience with Proprietary software a plus.
  • PC applications support experience.
  • Preferred

  • Previous field support experience.
  • Prior experience in supporting electronic gaming devices.
  • Bingo Gaming experience
  • Certification and 2 or more years of commensurate experience in network technologies.
  • Working Conditions

  • Travel is required and can exceed 75%.
  • Overtime and standby availability are required.
  • Position will require working in various environments, including bingo halls, bars, tribal reservations, and casinos.
  • Installations will include running cable, lifting heavy devices, and climbing ladders.
  • Available to work any shift and weekends as needed.