Telephone triage nurse Jobs in Salt Lake City, UT

The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering "Hope Through Access” to cutting edge trials throughout the United States and Europe.

We are seeking a Clinic Nurse. The Clinic Nurse is responsible for assisting the clinic providers with examination, evaluation and triage of individuals who are participants in research protocols that are conducted at START. The Clinic Nurse uses appropriate professional judgment and decision-making in planning and providing care. Nursing care is to be delivered in a manner consistent with the Standard Operating Procedures and standards of practice, and professional evidence-based standards

Location: West Valley, UT

Essential Responsibilities:

Patient Care

• Perform telephone triage assessments of patients on trial when necessary.
• Provide patient education regarding participation in a clinical trial, chemotherapy/immunotherapy/investigational agent administration and potential side effects.
• Enter patient history into the Electronic Medical Record based on records received and the patient provided history.
• Perform basic patient assessment including physical exam, vital signs, ECG’s and other patient assessments as needed.
• Use nursing assessment skills to observe participant’s general well-being. Document and take appropriate action as needed.
• Provide patients with visit summaries.
• Ensure that the dignity, health, safety, and welfare of participants are given the highest priority at all times.
• Coordinate patient care with internal and external staff.
• Respond to emergency situations based upon nursing standards.
• Provide coverage for Infusion Nurse as directed by management.

Planning and problem-solving tasks

• Prepare for clinic day ensuring necessary supplies/results are available.
• Assist with prescription refills.
• Assist with entry and completion of quality standards for EHR/PQRS.

Communicating tasks

• Provide telephone triage.
• Assist with the training and mentorship of less tenured staff.
• Complete preauthorization forms for medications and procedures.
• Assist in the referral process to specialists.
• Communicate and interact with peers and other departments in a manner that is viewed as having a positive effect on patient services and staff morale. Interact effectively with patients/family members and demonstrate sensitivity in regards to cultural diversity, age specific needs and confidentiality.

Protocol management tasks

• Work with the physician to ensure that necessary labs and assessments are performed and results are obtained.
• Work with the physician to ensure that orders are completed.

Technical and quality tasks

• Working knowledge of a variety of health care equipment.
• Serve as a team member by expanding his/her responsibilities as directed by management to facilitate optimal workflow within the cancer center.
• Time management and organizational skills.
• Effective written and verbal communication skills.

Education & Experience

• High School Diploma or GED.
• Licensed Registered Nurse in practicing state.
• 1-year oncology experience.
• Basic Life Support (BLS) Certification, an AHA (American Heart Association) certificate.
• Experience working with Microsoft Office, including Teams, Excel, Outlook and Word.

Preferred Experience

• Bachelor’s degree of Nursing.
• Oncology Certified Nurse (OCN).
• ONS/ONCC Chemotherapy Immunotherapy Certificate™ completed within the last 5 years or obtained within first year of employment.
• Clinical Trials experience.

Best-in-Class Benefits and Perks

We value the time, talent, and dedication our employees bring to START. Our commitment to your well-being and growth is reflected in a competitive compensation package—based on experience—along with comprehensive benefits designed to support you both personally and professionally:

• 401(k) retirement savings plan with employer match
• Eligibility for an annual performance bonus, based on role and company results
• Generous paid time off and paid holidays
• Comprehensive medical, dental, and vision coverage and optional insurance options
• Company‑paid life and disability insurance for added financial protection
• Employee Assistance Program (EAP) providing confidential, no‑cost support for you and your family from day one
• Flexible FSA and HSA plans to support your financial wellness
• Commitment to a supportive environment that values balance, wellbeing, and flexibility
• We’re committed to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START, you’ll join a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.

More About START

START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. START represents the world’s largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of “Hope Through Access”. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda – one of the most effective cancer drugs in medical history.

Learn more at STARTresearch.com.

Ready to be part of a team changing the future of cancer treatment?

Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.