User experience researcher Jobs in Salem, OR
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User experience researcher • salem or
Last updated: 16 hours ago
You will be responsible to lead and influence cross functionally to drive timely deliveries and communication to the customers.
You will lead and influence cross functional teams to improve customer...Show moreLast updated: 30+ days ago
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees.
The Postal Service currently employs nea...Show moreLast updated: 30+ days ago
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees.
The Postal Service currently employs nea...Show moreLast updated: 30+ days ago
EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show moreLast updated: 5 days ago
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show moreLast updated: 30+ days ago
USPS is actively accepting applications for Mail Handler Assistants nationwide.This position is open to candidates of all experience levels, with comprehensive training provided to help you succeed...Show moreLast updated: 11 days ago
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees.
The Postal Service currently employs nea...Show moreLast updated: 30+ days ago
Do you have a passion for gaining a comprehensive understanding of software programs? As a Security Researcher 4, you will collaborate with fellow researchers on the software assurance team to adva...Show moreLast updated: 2 days ago
We are on the lookout for a friendly and engaging Guest Experience Coordinator to join our vibrant team.This role involves working variable shifts where you will be the face of our restaurant, welc...Show moreLast updated: 6 days ago
Guest Experience Lead (GEL) / h2pMcDonalds Works for Me.I want to have fun, I like to be challenged, and I need a schedule that works for me.
The Job for Me Get a job that fits your life, inspires you...Show moreLast updated: 7 days ago
In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt.We drive innovation by finding new, better ways to achieve success.
We earn trust through honesty, integrity, a...Show moreLast updated: 4 days ago
Pro CDL-A holders should consider a dedicated Harbor Freight route with C.All loads are preloaded at the distribution center and live unload at store deliveries.
Valid CDL-A plus 3+ months of Class ...Show moreLast updated: 8 days ago
Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format....Show moreLast updated: 17 hours ago
Site : North Shore Medical Center, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to ad...Show moreLast updated: 9 days ago
Become a part of our caring community and help us put health first.The Associate Director end user virtual space will provide strategic and operational leadership for the Tier 0 Virtual Apps Platfo...Show moreLast updated: 16 hours ago
You will be responsible to lead and influence cross functionally to drive timely deliveries and communication to the customers.
You will lead and influence cross functional teams to improve customer...Show moreLast updated: 30+ days ago
SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support.We work with some of the w...Show moreLast updated: 30+ days ago
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
Customer Service Representative.The Customer Service Representative serves as the frontline connection between our company and our customers.
This role is responsible for providing exceptional servi...Show moreLast updated: 30+ days ago
- Promoted
Director, Customer Experience
HoneywellSalem, OR, USFull-time
- Promoted
Postal Clerk - No Experience Required
The Postal ServiceSalem, OR, USFull-time +1
- Promoted
Postal Clerk - No Experience Required
Postal Jobs SourceSalem, OR, USFull-time +1
Cable Installer - No Experience Required
EchoStarSalem, OR, USFull-time
- Promoted
Remote Online Product Support - No Experience
GLOCPAHayesville, OregonRemote
Full-time
Mail Handler - No Experience Required
Postal Jobs AssistKeizer, Oregon, United StatesFull-time
- Promoted
Postal Clerk - No Experience Required
Postal SourceSalem, OR, USFull-time +1
Security Researcher 4
OracleSalem, OR, United StatesFull-time
- Promoted
Guest Experience Coordinator
IHOPSalem, OR, United StatesFull-time +1
- Promoted
Guest Experience Lead (GEL)
McDonald'sKeizer, OR, United StatesFull-time +1
- Promoted
Consumer Experience Leader (FT)(Supervisor)
CarharttSalem, OR, USFull-time
- Promoted
Truck Driver - 3 Months Experience Required
C.R. EnglandHayesville, OR, USFull-time
- New!
Senior Director of Product, Provider Experience
DatavantSalem, OR, United StatesFull-time
- Promoted
Phlebotomist - No Experience Required
Brigham and Women's HospitalSalem, OR, USFull-time
- Promoted
- New!
Associate Director - End User Compute Virtual
HumanaSalem, OR, United StatesFull-time
- Promoted
Director, Customer Experience
Oregon StaffingSalem, OR, USFull-time
Customer Experience Specialist I
SolomonEdwardsSalem, OR, United StatesFull-time
Delivery Driver - No Experience Needed
DoorDashTurner, OR, United StatesFull-time +1
- Promoted
Customer Experience Specialist
Honeywell InternationalSalem, OR, USPermanent
- general dentist (from $ 25,000 to $ 250,000 year)
- security director (from $ 119,375 to $ 242,700 year)
- embedded software engineer (from $ 130,000 to $ 241,000 year)
- software architect (from $ 146,250 to $ 238,667 year)
- technical program manager (from $ 143,650 to $ 228,000 year)
- machine learning engineer (from $ 117,160 to $ 221,526 year)
- vp engineering (from $ 200,000 to $ 220,250 year)
- cyber security (from $ 99,723 to $ 208,000 year)
- machine learning (from $ 136,480 to $ 205,503 year)
- industrial designer (from $ 135,000 to $ 196,000 year)
- Nashville, TN (from $ 146,000 to $ 200,000 year)
- Sioux Falls, SD (from $ 134,300 to $ 197,600 year)
- Sunnyvale, CA (from $ 139,188 to $ 195,600 year)
- Santa Rosa, CA (from $ 119,925 to $ 187,000 year)
- Santa Clara, CA (from $ 118,950 to $ 187,000 year)
- Santa Maria, CA (from $ 119,925 to $ 187,000 year)
- Seattle, WA (from $ 121,800 to $ 186,285 year)
- San Bernardino, CA (from $ 109,200 to $ 185,000 year)
- San Francisco, CA (from $ 109,200 to $ 185,000 year)
- San Jose, CA (from $ 109,200 to $ 185,000 year)
The average salary range is between $ 101,129 and $ 162,281 year , with the average salary hovering around $ 123,524 year .
Director, Customer Experience
HoneywellSalem, OR, US30+ days ago
Job type
- Full-time
Job descriptionParticipate and review the progress to the plans by functions / stakeholders Engage & arrive at action plan required by stakeholders / function to drive continuous improvement of customer experience Execute monthly cadence for selected accounts with key stakeholders Fix the gaps in MOS connecting with selected accounts Document & publish the feedback from customers impacting business & functions to critical stakeholders Develop RAIL from key connects on actions to be closed for the selected accounts Connect with key business functions (OM / Pricing / Sales / ISC / CX) Arm the CX reps with right information at right time Execute & manage messaging for proper customer communication Develop awareness of business processes Enable CX functional excellence Ensure competency, Capacity & coverage by CX Function Execute AOP (census, productivity, footprint, IT plans etc) Escalate for help with GBE leadership Prepares and Presents CX functional performance in business & CX MORs Contributing to the deployment planning process as it relates to the customer experience for Hospitality STRAP initiatives Continuously improve processes to collect feedback from customers (solicited and unsolicited), to share and use with Business / Regional leadership and employees, to create an effortless customer experience. Participate in the development of Customer Support systems roadmap to create solutions to reduce customer demand and drive to self-service across purchasing touch points. Adopting and reporting on the vital few and meaningful metrics to drive improvement across CX. Assess the external market to inform local business plans; continue to monitor and evaluate changes which may impact business support Continue to evaluate organization effectiveness and site performance, driving change initiatives and reviewing organization design where needed 10+ years' experience in progressively more responsible roles including customer facing and operational roles such as customer service, order management, technical support or related fields 5+ years leadership experience 5+ years of experience in Program Management, Operations and / or Customer Service Ability to manage complex issues to meet customer experience expectations Demonstrated leadership of transformational change, globally Strong, results driven - ability to implement process rigor through organizations Able to effectively analyze complex requirements Responsive, reacts with appropriate urgency & professionalism Demonstrated ability to effectively balance / prioritize issues Strong relationship building / networking / interpersonal skills including coaching and feedback Excellent communication skills (written & oral) and presentation skills Strong bias for action Bachelor's / Master's degree Excellent organization & project management skills An ability to direct, lead, and motivate others A strong understanding of business drivers An ability to manage complex situations Comprehensive knowledge of SAP, project management tools, SFDC, Call Center Telephony and digital transformations Ability to quickly adapt to differing leadership styles across multiple customer business teams Ability to drive change within peer group and with customer business teams resulting in a higher level of consistency across teams and an elimination of non-value-added activities Strong verbal and written communications skills Ability to present complex technical and support issues at peer and executive levels (internal / external customers)
Customer Experience Leader
You will be responsible to lead and influence cross functionally to drive timely deliveries and communication to the customers. You will lead and influence cross functional teams to improve customer communications, transactional & non-transactional metrics and be responsible for meeting customer experience expectations. You will identify ways to improve the customer experience and act as a change agent to drive changes globally across the business. You will help Honeywell be the customer's top choice by managing an effective Customer Experience Organization. You will build up your business acumen while learning to address customer needs in today's dynamic global economy. Lead team efforts to solve complex problems for the customer.
This role will report to the Honeywell Americas CX leader and will matrix report to Americas Hospitality Vertical Business Leader. This role is also responsible for providing overall leadership the Centre of Excellence, setting future strategy, and continuing to grow and develop the capabilities to provide a world class support team.
Responsibilities
Key Responsibilities :
- Implementing the strategy and objectives in alignment with the overall Honeywell BA customer experience strategy and vision.
- Leading and developing teams and nurturing strong talent with transformation skills required for the business
- Drives compliance to plans by Critical stakeholders for CX improvement
Work with function / stakeholders to arrive and execute "Go-Green actions" to drive compliance to plan
Review the current plan of engagement with selected accounts and participation by stakeholders
Attend weekly planning meetings, SIOP reviews, ISC supply reviews etc
Address CX functional challenges to run operations
Qualifications
YOU MUST HAVE
WE VALUE
Compensation :
The annual base salary range for this position is $177,000 - $221,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
Benefits of Working for Honeywell
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.