Help Desk Manager: Average Salary in Illinois in 2024

We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Activ...

Voice Support Help Desk/Queue Manager needs 4+ years' experience. Voice Support Help Desk/Queue Manager requires:. Voice Support Help Desk/Queue Manager duties:. Work well with our other teams (PM's, Engineers, Network team, Desktop support, other help desks). ...

As a Help Desk Manager, the candidate should manage the daily operations of HSI Client's help desk. Manage the daily operations of our help desk. Develop and implement procedures for effective help desk management. Minimum 2 years of experience in a help desk or technical support role. ...

We help companies that are looking to hire Linux Help Desk Managers for jobs Des Plaines, Illinois and in other cities too. Linux Help Desk Manager, Need MSP Experience, Des Plaines, IL. For this Linux Help Desk Manager position, Managed Services Provider and Linux experience is required. We are loo...

This is a working management position and this manager should be an escalation point for the Help Desk. The Help Desk Manager should be able to support and train Tier 1 and Tier 2 personnel to continue growing their careers. This person is responsible for monitoring and managing the IS Help Desk and...

Help Desk and Technical Support Specialist. The specialist will answer calls, update, document, and attend to Helpdesk tickets; Keeps administration apprised of ongoing support issues. Provides technical support and assists Multimedia Services personnel as needed. Assists other technical staff in th...

Provide support for remote system access, including VPN and remote desktop connections. Provide remote support to users and respond to after-hours support requests. For librarians, Follett can help you build a diverse collection of print and digital resources that support every student. Documents po...

Specialist I, Technical Support (2nd Shift). We currently have a great opportunity for a Technical Support Specialist I. Primary responsibility is to identify through telecommunications dialog and available data/log files via remote access, the exact problem with SAI supported instruments. Maintain ...

Our company is seeking a Help Desk Technician to provide support for the production environments and possess working knowledge of the fundamental operations of relevant software, hardware, and networks for the production systems. Follow help desk procedures relating to system status, reporting, and ...

The duties of the Help Desk Technician position include, but are not limited to the following:. Middleground is a rapidly growing IT Managed Service Provider located in Westchester (20 minutes to the Loop and most suburbs) is seeking a Computer/IT Support Technician to join our team. ...

Desktop Support Specialist will report to the Desktop Support Manager in the Technology Department. This role is responsible for providing employees located in our corporate office, as well as remote locations, with Level 1 and 2 support for the desktop environment including deployment of desktops a...

Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. We are seeking a skilled Desktop Support Technician to joi...

Help Desk L2 duties including support on Microsoft, Dell, Lenovo, HP, and other various products. Hello! We are a Managed Service IT Provider looking to bring on another mid level technician to grow and flourish at our company. General IT office systems support including setup, management, and troub...

HEROIC Cybersecurity) is seeking an IT Support Technician to help manage IT operations for our clients in Chicago, Ill, and surrounding areas. As a member of the IT Team, you will be responsible for hands-on management and support of our client's IT systems. You will install, configure, test, de...

We are seeking a "Associate Help Desk Specialist " in Chicago, IL. IT Service Desk Responsibilities]. Linking pin to specialists at 2nd level support, operations, suppliers, etc. Recognize incidents patterns and drive root cause analysis and corrective action completion to help eliminate d...

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role. We are looking for a Desktop Support Engineer to provide technical assistance to our clients. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. Customize deskto...

The primary responsibilities of the Help Desk Support Specialist are to provide company-wide onsite and remote troubleshooting and technical support on a variety of IT related hardware, software and business applications and equipment. Support team to diagnose & resolve networking, computer hard...

Level I or II IT Help Desk Support. Implementing and monitoring network security. Experience with RMM (remote monitoring and management) & PSA (ticketing system), such as. Chicago, IL (with 5 other locations). ...

Desktop Support / Desktop Deployment Project. End User Computing / Help Desk Support experience. Experience supporting O365 or other desktop computing applications. ...

One of our top clients is looking for a Desktop Support Specialist who will be responsible for providing service at their walk-up service desk to resolve incidents/requests, providing remote support using remote desktop tools, assist employees with installation, configuration, and troubleshooting of...

Position: IT Help Desk Analyst. We are currently hiring for Help Desk Analyst. The Helpdesk Analyst’s role provides vital support to Unilock’s employees and computer environment. Certification by Microsoft and one or more Helpdesk certifications. ...

Help Desk Technician, Level 1 Responsibilities:. Help Desk Technician, Level 1 Requirements:. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. ...

In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans. One of my direct clients, a leading provider of electr...

Job Title: Desktop Support Technician. Provides support for software, hardware and networking support for desktops, laptops and servers. When in support of ITO engagements, you will be recognized as desk side support specialist. You will provide technical support to customers in solving technical pr...

Level 2 Desktop Support Technician. Chicago, IL and be responsible for interacting and providing hardware upgrades, new technology, and phone support for client community. Minimum 2 to 5+ years of related work experience in PC deskside support, an AA degree, or technical training / equivalent combin...