Help Desk Manager: Average Salary in Pennsylvania in 2024

As a Help Desk Manager, the candidate should manage the daily operations of HSI Client's help desk. Manage the daily operations of our help desk. Develop and implement procedures for effective help desk management. Minimum 2 years of experience in a help desk or technical support role. ...

Our client in Philadelphia is looking for a Help Desk Manager to join their team. Experience managing a large help desk team in an enterprise environment, closing a high volume of calls (30,000 to 35,000/month). Break/fix, Conference bridges, troubleshooting, engaging other teams to help resolve iss...

Help Desk Support Service Specialist - Associate. Service Desk on-site and operational from 0700 through 1700 hours, Monday through Friday, to provide general-purpose help through phone, e-mail/web, and walk-in; off hour and weekend support may be required as needed. Assoc-Tech degree preferred (not...

The Front Office Desktop Support team provides technology and functional support to internal clients for issues including hardware, operating systems, desktop/web applications, mobility, conferencing, and printing. Provide desktop support for Franklin Templeton employees, including addressing their ...

A company is looking for a Tier II Help Desk Technician - Journeyman. Key Responsibilities:Assist users with IT-related incidentsTake ownership of issues and implement fixes for service restorationElevate complex issues to Tier III resources when necessaryRequired Qualifications:US citizenship and f...

A company is looking for a Technical Support Specialist. ...

A company is looking for a Help Desk Technician-Remote. ...

A company is looking for a Remote Quality Assurance / Help Desk Analyst. Key Responsibilities:Implement and enhance quality control methodologies for compliance with standardsAnalyze business and functional documents, define project scope, and set up test environmentsPrepare documentation, resolve a...

Key Responsibilities:Provide first-line response for users requiring IT help desk assistanceEscalate more complex issues to appropriate team membersTrack issues from open tickets to resolution using the help desk management systemRequired Qualifications:Experience in an IT help desk environmentStron...

A company is looking for a Help Desk Technician. ...

A company is looking for a Help Desk Support Specialist. ...

Information Technology (IT) Help Desk Specialist I. Monitors, prioritizes, and responds quickly and effectively to requests received through the IT help desk ticketing system (Zendesk). Other required tasks include end user support via internal Help Desk, performing computer and software maintenance...

Strong experience supporting L2 incidents, Desktop functions, and white-glove approach to support scientists and business. Desktop Support to be feet on the ground for the new Prelude Building as they move in. Experience in Lab environments/setup and support. Tech Stacks -- Windows OS, some MAC, ove...

PC Desktop & CAD Support Technician. The candidate would also provide support for workstations, desktops, and laptops from manufacturers such as Lenovo, HP, and Dell, as well as any peripheral devices such as HP and Xerox printers, HP and OCE large-format plotters, HP and Fujitsu desktop scanners. P...

Provide technical support for the video streaming equipment, data, optical and network communication systems accordance with the specified procedures. Provide a day-to-day technical support such as consultations and provision of services for users. Understand and use IT technical terminology and com...

Knowledge of hardware desktop, printer, scanner, video. Knowledge of VPN setup, support and install. Knowledge of wireless workstation setup and support. ...

Used to flex up staffing at Lancaster General’s Support Desk. Works on projects and other duties as assigned by the Customer Service Desk Manager/Supervisor. Certification as an A+ PC specialist - or equivalent experience. ...

What are we looking for in our Technical Support Specialist ?. Job title: Technical Support Specialist I. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. The main function of a Help Desk Sp...

This unique position will perform network, systems and user management responsibilities as part of the team in our IT organization. This position will help our small IT department provide higher level of support for our internal customers. Work with IT vendors to help support the organization’...

Psychiatric Medical Practice with offices in Phoenixville and Collegeville seeking IT Support Specialist to ensure the stable operation of the in-house computer network. Some application support experience with Microsoft Exchange, Microsoft Active Directory and Microsoft SQL preferred. Compensation ...

The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Knowledge of compute...

The IT Solutions Specialist will be responsible for providing on-site technical support, maintaining the integrity of clients’ overall technological infrastructure, and delivering exceptional service that improves customer satisfaction, maximizes customer retention, and increases profitability...

Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, ...

Do you possess exceptional technical skills and take pride in supporting and solving end-users technical issues? If so, Straight Arrow Products, whose Mane 'n Tail line of personal skin and haircare products is trusted worldwide, has a new, exciting opportunity for an IT Support Technician at th...

Are you interested in joining a global team International Financial Institution is looking for a dynamic individual ready to join our team as a Service Desk Support Analyst in Philadelphia. ...