Production Operations Server Administration 3rd Shift
This is a 2nd shift role, 11 : 00pm-7 : 30am, Tuesday thru Saturday each week
Position is bonus eligible
Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making.
Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his / her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met.
Responsibilities :
- Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms.
- Monitor multiple applications and systems using approved software.
- Monitor and respond to applications / systems alerts across all platforms in accordance with Quality Standards and / or Security Policies.
- Report and document any processing anomalies utilizing approved software.
- Maintain processing records and logs
- Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.
- Perform mainframe IPL’s, and other system commands if and when
- Support transmissions across SFTP / NDM.
- Support the execution and troubleshooting of UC4 jobs.
- Provide support for Production Installs, D / R and Industry tests.
- Maintain all off-site storage records and shipments.
- Rerun / Restart failed backups and perform restores when required.
- Work scheduled overtime when needed to ensure 24 x 7 coverage.
- Must adhere to all Production Operations policies and procedures
- Appreciation of the critically and timeliness of Service Level Agreements.
- Assist Management in updating and maintaining current procedures.
- Focus on identifying and executing on Continuous Improvement opportunities.
Qualifications :
- Network troubleshooting.
- UNIX knowledge.
- UC4 Scheduler.
- Mobius via Document Direct.
- zOS / 390 JCL, IBM utilities
- Transmission protocols : SFTP / NDM.
- Operating systems : Unix, Windows, zOS / 390
- Strong Desktop skills
- Microsoft Office Suite
- 5+ years of OS390 JCL and IBM utilities
- 5+ years working in a multi-platform environment
- 5+ years working knowledge of an open systems scheduling product (UC4).
- 5+ years working knowledge of MobiBrio.
- DevOps experience desired but not required.
- College degree in Computer Information Systems desired, but equivalent work experience will be considered
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