Alphagraphics - Customer Service Sales Representative
We are looking for a qualified and experienced customer service sales professional to work as our new Inside Sales Customer Service Sales Representative .
Your primary duties will include generating customer orders / invoices, answering customer phone calls / emails, working with vendors / suppliers to complete projects, ordering products / supplies, soliciting new business, estimating projects and supporting team members.
If you thrive in a fast paced environment where every day brings on a new challenge, Alphagraphics could be a fit for you! We are a locally owned printing and marketing company that specializes in client solutions.
We are looking for an enthusiastic team player to join our organization today.
Benefits :
- Paid Time Off
- Competitive Pay
- Bonus Available
Essential Duties and Responsibilities :
- Inside Sales Customer Service Representative responsible for growing sales of customers and working with the sales team to develop / acquire new business opportunities.
- Professional Customer Service anticipate requests of customers while creating and building strong customer relationships.
- Represent the business center in a professional and courteous manner.
- Responsible for managing and growing all account relationships.
- Display and demonstrate product knowledge, emphasizing value-added features.
- Provide accurate estimates for customers and follow up accordingly.
- Exhibits knowledge of the print industry.
Full understanding of all areas and functions performed within the business center.
On the job training available.
- Attend sales meetings and maintain daily communication with management.
- Manage / route center incoming emails / phone calls.
- Other printing related duties as needed.
Competencies :
- Excellent verbal and written communication skills.
- Strong ability to multi-task and meet tight deadlines.
- Demonstrated experience and knowledge of the Marketing and Sales process.
- Strong customer service skills.
- Ability to manage customer expectations with production schedules.
Qualifications :
- Previous customer service experience (mandatory).
- Previous printing experience (mandatory).
- Working knowledge and experience with Microsoft Office as well as project management, spreadsheet, and word processing software for PCs.
Preferred Skills and Abilities :
- Strong analytical and customer service skills.
- Highly detailed oriented with strong organizational and time management skills.
- Ability to solve problems and provide solutions.
- Demonstrated sales and printing industry skills.
- Ability to multi-task several projects at one time and meet aggressive timelines.
Other :
- References to be available upon request.
- Background check / drug testing may be required prior to hiring
Bilingual Customer Service Representative (Mandarin)
Bilingual Customer Service Representative (Mandarin/English). Responsible for any one or more of the following: handling customer/client/contra calls, opening new accounts, updating existing accounts, customer correspondence, transfer of accounts, wired funds, foreign currency conversion, received/i...
PFE Customer Service Representative
Key Responsibilities:Provide exceptional customer service to patients regarding account status through incoming callsResearch and resolve complex billing issues to build patient relationships and trustWork in a call center environment with limited supervisionRequired Qualifications:AA degree preferr...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - Intuit (Remote)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Accounting Customer Service Representative
As an Accounting Customer Service Representative, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software. As an Accounting Customer Service Re...
Bank Customer Service Representative
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Customer Service Representative, Full or Part Time
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative - Remote
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Bilingual Customer Service Representative (FULL-TIME)
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...