IT Support Specialist

A company is looking for an IT Specialist to join their IT Department and support employees with technical issues.

Key Responsibilities

Provide technical support to employees through helpdesk services

Troubleshoot and resolve hardware, software, and peripheral device issues

Maintain employee accounts and manage IT-related change requests through a ticketing system

Required Qualifications

Two to three years of relevant experience or equivalent education and experience

A degree in Information Technology, Computer Science, or a related field is preferred

IT certifications (e.g., CompTIA A+, Net+, MCSE, Azure) or equivalent experience are considered

Operational knowledge of Windows 10 / 11, Microsoft Azure AD, Microsoft 365, and cloud-based technologies

Familiarity with personal computing hardware and mobile devices