Care Coordinator Associate

JOB DESCRIPTION

It's more than a career, it's a calling.

MO-SSM Health Saint Louis University Hospital Grand

Worker Type : Regular

Regular

Job Highlights :

Department : Care Coordination

Patient Population or Ratio : Inpatient, 1 / 50

Schedule : Full-time, Monday-Friday, 8 : 00am-4 : 30pm CST

Starting Pay : $15+ / hour (Offers are based on years of experience and equity for this role.)

Shift Differentials : N / A

Location : SSM Health Saint Louis University Hospital St. Louis, MO

At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally.

Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve.

Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives.

Our employees are passionate about what they do, and their commitment to our mission is what sets us apart.

This Care Coordination Associate supports the department by working closely with our RN Case Managers and Social Workers.

The Associate will be contacting insurance companies for authorizations, assisting patients with scheduling doctor appointments, and collaborating with audits and reports.

Job Summary :

Supports clinic, department or program in an administrative capacity.

Job Responsibilities and Requirements :

PRIMARY RESPONSIBILITIES

Performs duties under supervision and within well established guidelines.

Greets patients or visitors, answers / screens / routes telephone calls, files, distributes mail and performs other general clerical duties.

May provide assistance with programs / software for Providers. May assemble and maintain patient charts.

Responsible for making copies, answering phones, making appointments, and maintaining records.

May be responsible for maintaining office inventory including ordering supplies. Ensures that office equipment is in good working order and requests repairs or maintenance as needed.

Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol.

Performs other duties as assigned.

EDUCATION

High School diploma / GED or 10 years of work experience

EXPERIENCE

PHYSICAL REQUIREMENTS

• Frequent lifting / carrying and pushing / pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot / leg and hand / arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use / data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting / carrying and pushing / pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND / OR CERTIFICATIONS

None

Department :

System Care Coordination

Work Shift :

Day Shift (United States of America)

Scheduled Weekly Hours :

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options : our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.
16 days ago