Client Care Coordinator
Acti-Kare is seeking a compassionate and detail-oriented Client Care Coordinator to help seniors live independently and with dignity in their own homes.
As a Client Care Coordinator, you will ensure our clients receive the highest quality of personalized, in-home care and support.
Key Responsibilities :
- Serve as the empathetic point-of-contact for clients and their families, building relationships and addressing any concerns with care and sensitivity
- Conduct thorough in-home assessments to fully understand each client's unique needs, preferences, and goals for independent living
- Collaborate closely with our team of experienced caregivers to develop and regularly update personalized care plans that prioritize client comfort, safety, and quality of life
- Oversee the scheduling of caregiver visits, ensuring continuity of care and monitoring for consistent, high-quality service delivery
- Communicate proactively with clients, families, and the care team to provide updates, address challenges, and coordinate care seamlessly
- Participate in the onboarding and training of new caregivers, providing mentorship and guidance to ensure they are equipped to deliver our signature brand of compassionate care
- Thoroughly document all client interactions, care plans, and other relevant information in our electronic recordsAssist with general office duties, such as answering phones and collaborating with other care team members
Benefits
- Full Benefits : Health Insurance, Dental and Vision Plans Available
- Competitive
- PayPaid Time Off
- Hands on Training
- Friendly, Respectful and Supportive Staff
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