Entry Level Claims Coordinator

BELFOR

RESTORING MORE THAN PROPERTY

Flooding. Fires. Windstorms. Hundreds of thousands of clients rely on BELFOR Property Restoration each year to rebuild their lives, homes, and businesses.

We're Restoring More Than Property.

With BELFOR specialists in every major metropolitan area in the USA ready to respond 24 / 7 / 365, we provide the fastest, highest quality service that's unmatched in the industry.

The right response team can mean the difference between recovery and total loss. In the midst of chaos, you need an experienced company with a proven track record and solid relationships with leading insurance providers.

BELFOR is looking for qualified candidates for the following position. BELFOR team members are a unique breed, committed to restoring not only property, but restoring lives for those affected by disasters, large or small.

BELFOR also offers a wide range of benefit options including, but not limited to, 401(k), Medical, Dental, Vision, Disability, Life Insurance, Employee Assistance Program, Paid Holidays and Paid Time Off.

Position Overview

This position is responsible for, under general direction, ensures timely processing of workers' compensation claims; evaluates accident reports to determine accuracy and completeness and to ensure adequate investigation;

ensures BELFOR is in compliance with applicable laws and regulations; provides training and guidance to office personnel on proper treatment of workers compensation claims and protocols.

Responsibilities

• Advises and / or assists departments in conducting investigation of accident reports, including interviewing of witnesses and procurement of relevant documentation.
• Reviews accident reports to identify patterns of injury and to determine whether unsafe conditions contributed to the accident;

provides department with information that will aid in reducing accidents and improve safety.

• Review claim status with insurance adjusters
• Timely follow through of information as required to the insurance adjusters
• Provide comprehensive and accurate reporting of claims and statistical data to Regional Safety Managers
• Effectively communicate policies and "rules of the road" to employees and managers
• Maintaining an organized workspace to ensure all incoming and outgoing communication is managed timely and professionally
• Attend BELFOR sponsored operations and safety training courses as required

Duties

• Assist offices with completion of internal accident reports as well as State required forms
• Monitor and assist offices with vehicle repairs / rental vehicles
• Monitor and assist offices with total loss settlement processes
• Monitor and maintain required automobile accident claim files
• Data entry into claims software
• Assist with driving complaint notifications and follow up
• Work with fleet management company on necessary vehicle information
• Complies faces and data regarding accident reports and files cases
• Comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Attention to detail and keen sense of safeguarding other people's property and information

Qualifications

• An Associates' Degree in business or related field.
• Discretion and confidentiality required
• Knowledge of RiskConsole, Intelliris, and Risx-facs preferred
• Ability to work as a team in a rapidly changing environment
• Microsoft Office (strong emphasis in Word & Excel)
• Ability to multitask in a fast-paced office environment
• English language literacy & fluency
• Strong written and verbal communication skills

Physical Demands

• Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)
• Sitting for extended periods of time
• Manual dexterity needed for keyboarding and other repetitive tasks
• The ability to bend, crouch, or stand as necessary.
• Ability to use mobile devices for purposes of collecting and transmitting data as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.