Registration Scheduler

Job Opportunity At HonorHealth

Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Join us. Let's go beyond expectations and transform healthcare together.

Responsibilities

Job Summary : Acts as first point of contact to all customers. Organizes and facilitates clerical administrative duties of department. Performs a variety of cross-functional clerical and patient support duties to include telephone, registration, scheduling clerical administrative duties and / or data entry duties as they relate to department. Responsible for patient chart maintenance and communication with physicians' offices as needed and requested.

Essential Functions :

• Contacts / greets and communicates with customers. Responsible for answering telephone calls, retrieving and responding to voice mail messages. Directs all information to appropriate individual. Orients patients to the department with directions and instructions.
• Performs a variety of scheduling for procedures. Is not limited to : scheduling patients for initial and follow-up appointments. Tracks no-shows, documents in appropriate system and communicates with physician, if applicable. Provides schedule in directed format to staff as needed.
• Performs a variety of registration duties, is not limited to : providing patient with the initial registration information, creates and / or chooses appropriate electronic record, gathers signature (electronic or otherwise), medical authorization / referral coordination and / or financial responsibility. Completes daily data entry and scanning of patient registration information.
• Obtains authorization from insurance companies as applicable. Collects co-pays and payments required for procedures. Completes and submits daily deposits and / or billing as applicable.
• In accordance with HIPPA, completes patient chart process and maintains with appropriate information. Communicates with applicable insurance carriers and hospital billing for authorization updates.
• Maintain inventory of office supplies / forms and places orders as required. Performs other duties as assigned.

Education and Experience

Education : High School Diploma or GED - Required

Experience : 1 year in healthcare related field and knowledge of medical terminology, or experience in scheduling and / or registration in a healthcare setting. - Preferred

2 years in healthcare related experience, including scheduling and registration experience, or Patient Access, Outpatient Medical Imaging, Medical scheduling or closely related experience. - Preferred

Licenses and Certifications

Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) - Required

Basic Cardiac Life Support (BCLS) - Certificate - Preferred