Administrative & Programs Coordinator

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, fosters diversity, equality, inclusion, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO :

Provide general administrative and program coordination support to Refugee Programs. The Administrative & Programs Coordinator will perform both administrative and case management support duties.

• This position is grant funded and available contingent upon continued funding.
• Provide administrative and program support to the Refugee Programs.
• Provide internal and external customer service through professional and appropriate handling of telephone calls, email messages, and face-to-face contacts.
• Manage internal and external meetings for the programs, including planning, set-up, agendas, minutes and logistics set up.
• Compose correspondence, assist with reviewing policies and forms, and obtain agency sign-off as needed.
• Maintain contact list, email and calendar for Senior Director.
• Assist with staff and client check requests, reconciling of credit cards, travel & financial requests.
• Support staff in preparation for internal QI audits and any funder audits.
• Assist with Community Events and logistics.
• Prepare handouts, training materials and other distributions of information as requested by Seior Director and programs.
• Order office supplies, stationary, brochures, etc. as needed.
• Maintain office files related to program grants, reports and contracts.
• Maintain documentation, service hours and designated tasks of direct service and administrative volunteers.
• Assist with compiling data for periodic statistical reports.
• Assist in preparation for internal QI audits and any funder audits.
• Coordinate support services for the refugee programs
• Assist with client follow-up, including returning phone calls and researching resources.
• Enter client case notes, financial information and documentation in databases and client files as requested.
• Assist with special projects as assigned by the Senior Director.
• Perform all other duties assigned by the Senior Director

WHAT WE OFFER :

• $19.28 per hour
• 15 PTO Days per year
• 13 Paid holidays
• Medical, Dental & Vision insurance
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life / AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED :

• High School graduate or a professional secretarial / administrative training, with a minimum of two (2) years in administrative or related experience.
• One (1) year of experience in refugee services programs preferred.
• Bilingual a plus, to meet the language barriers with clients who speak and understand native languages of Pashto Dari, Spanish, Creole, and other languages spoken by clients.
• Must participate in at least 5 hours of continuing education / training per year.
• Must have experience working with Microsoft applications (Word, Outlook, Excel, Teams) and case management systems.
• Must have a valid drivers' license and current auto insurance coverage.

WHO WE ARE :

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity.

Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.

GCJFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships.

For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.