Client Lifecycle Coordinator

Job Description

Client Lifecycle Coordinator

📍 Las Colinas, TX (Hybrid : 3+ days in-office)

🕒 Full-time | Exempt (Salaried)

💙 Join Caregiver – Committed to Serving Individuals with IDD

About the Role

Caregiver is seeking a highly organized and detail-oriented Client Lifecycle Coordinator to manage the full administrative lifecycle of services for a group of clients in our Texas region. You'll play a critical role in client intake, authorization renewals, and eligibility verification to ensure seamless service delivery and compliance with regulatory requirements.

What You’ll Do

• ️ Coordinate new client intake and onboarding documentation
• ️ Monitor and renew service authorizations to prevent interruptions
• ️ Verify and renew client Medicaid eligibility and other funding sources
• ️ Maintain accurate, up-to-date records in EHR and billing platforms
• ️ Serve as a key liaison across intake, billing, clinical, and operations teams
• ️ Conduct quarterly service reviews to ensure appropriate client coverage

What You Bring

🎓 High school diploma required (Associate’s or Bachelor’s preferred)

📋 2+ years in healthcare admin, Medicaid services, or client coordination

💡 Knowledge of IDD services and payer processes strongly preferred

🖥️ Proficiency in Microsoft Office, EHR, or case management systems

🧠 Strong attention to detail, time management, and communication skills

💬 Commitment to person-centered care and client service excellence

Work Environment

This hybrid role requires a minimum of 3 days per week in the Las Colinas office . Flex hours may be needed occasionally.

Why Join Caregiver?

At Caregiver, we provide long-term care services and support to individuals with intellectual and developmental disabilities (IDD). We’re dedicated to empowering lives through compassionate service and administrative excellence.