Program Assistant

Program Assistant WinCorp Solutions is seeking an Program Assistant to serve as a consultant for our client, a utility services company located in Downey, CA.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.

This is a full-time, remote with a once a month onsite visit.

We provide desirable enterprise client engagements, and strive for excellent consultant care.

Our philosophy is it is not just about the clients, but also respect for our greatest asset, our people.

Qualifications : Associate’s degree or equivalent education required.

Proven experience in accounting, record keeping, and managing filing systems.

Proficient in Microsoft Excel and database management tools.

Strong computer literacy with the ability to quickly learn and adapt to new software platforms.

Excellent planning and organizational skills, with attention to detail and the ability to manage multiple tasks efficiently.

Responsibilities : Provide comprehensive support to Program Team Leads, Supervisors, and Advisors in the execution of residential and commercial initiatives.

Process customer requests efficiently and coordinate with external vendors to ensure timely service delivery.

Assist in the development and refinement of program procedures to enhance operational effectiveness.

Perform accurate data entry and utilize various computer systems to support program functions; maintain organized and up-to-date filing systems Communicate program-related information clearly and professionally, both verbally and in writing, to internal teams, vendors, and customers.

Respond to customer inquiries via phone, live chat, and email, ensuring a high level of service and satisfaction.