This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Enablement Specialist in the United States .
In this role, you will ensure that customer orders are executed efficiently, accurately, and in alignment with agreements while providing a superior customer experience. You will work across multiple channels to manage product enablement, coordinate with internal teams, and maintain high standards for service delivery. The position combines administrative expertise with proactive problem-solving, allowing you to support business operations and delight customers. You will interpret contracts, track order progress, and collaborate with stakeholders to ensure seamless service execution. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, innovative environment.
Accountabilities :
- Enable, disable, and track products and services according to customer orders and agreements.
- Interpret complex contracts and purchase orders to accurately process and manage orders.
- Collaborate with internal and external stakeholders to define service delivery requirements.
- Respond to administrative requests via cases, tasks, emails, and chat while maintaining professionalism.
- Ensure provider and vendor connections / disconnections are completed per contractual terms.
- Make recommendations for process improvements to increase efficiency and enhance customer satisfaction.
- Document all order phases systematically in relevant software applications.
Requirements
Minimum of 2 years of customer service or related experience.Strong analytical, organizational, and time management skills.Experience with SaaS-based systems preferred.Bachelor’s degree highly preferred.Interest in healthcare technology and familiarity with EHR or practice management software.Excellent written, verbal, and interpersonal communication skills.Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.Professional phone presence and polished in-person demeanor.Strong teamwork skills and proactive problem-solving abilities.Benefits
Comprehensive medical, dental, and vision benefits, with HSA contributions.401(k) matching program and retirement savings options.Generous paid time off, parental leave, and paid company holidays.Flexible work arrangements including remote, hybrid, or office-based roles.Professional development opportunities, including tuition reimbursement and access to learning platforms.Wellness programs, office amenities (catered meals, fitness rooms), and employee resource groups.Supportive, collaborative culture with celebrations and recognition initiatives.Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly :
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, it is shared directly with the company, who then manages interviews and next steps.
Thank you for your interest!
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